Harry Winston ยท 1 day ago
Salon Assistant
Harry Winston is a luxury jewelry company seeking a Salon Assistant to provide sales support and excellent customer service. The role involves managing merchandise, assisting sales executives, and performing various administrative duties to ensure a smooth operation of the salon.
Responsibilities
Set up jewelry in the morning and take it down in the evening
Conduct daily morning and evening jewelry inventory counts
Ensure vitrines are closed and locked and track the movement of keys
Document all movement of jewelry in vitrines and report count changes to Vault Operations Manager
Ensure all jewelry in vitrines are displayed properly; tagged, cleaned, polished, on correct form and in working order
Understand repair, move, transfer and memo processes
Courier jewelry between salon, Jewelry Division offices and the workshop
On call at all times to assist Sales Executives with clients
Transporting jewelry to and from the vault
Modeling jewelry
Monitor and track jewelry being shown by the Sales Executives
Assist with having jewelry cleaned and minor repairs performed
Have a complete working knowledge of GEM:
Responsible for executing GEM stock searches and printing proper documentation
Proper knowledge of jewelry and watch inventory and how to search for these items in GEM efficiently
Maintain correct client information and update in GEM as changes are received
Responsible for GEM sales invoicing, daily sales log, tracking and forecasting
Provide refreshments
Handle client telephone requests
Escort clients throughout the building
Respect the client's privacy and keep all client information confidential
Be available to honor any reasonable customer service request
Follow Daily Checklist for opening and closing duties
Prepare retail replacement valuations
Answer telephones, monitor voicemails and take messages
Administer client correspondence
Ensure all salon offices are stocked with necessary office supplies, catalogues, forms and stationary
Prepare and process jewelry shipment requests with thorough documentation
Maintain advertising and editorial information board
Maintain client mailing lists
Maintain events calendar and report ROI to Marketing
Assist with business related errands
Ensure the salon, salon offices and jewelry vitrines are always clean and orderly
Work with the maintenance and IT departments to ensure all equipment is in working order
Primary back-up for Concierge and Vault Operations Manager for lunch breaks, days off and vacation/sick leave
Qualification
Required
Strong communication and organizational skills
College degree
Proficient with Microsoft Office
Ability to work as a team player
Preferred
Foreign languages a plus
Company
Harry Winston
Harry Winston, Inc., the premier fine jewelry and watch retailer, is owned by The Swatch Group.
Funding
Current Stage
Late StageTotal Funding
unknown2013-01-14Acquired
Leadership Team
Recent News
2025-09-04
Indian Express
2025-04-28
Company data provided by crunchbase