Microsoft · 6 days ago
Senior Service Engineer
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $235K/yr
3+ years expMicrosoft is a leading enterprise service company focused on securing digital technology platforms and driving innovation in the Cloud & AI organization. The role of Senior Service Engineer involves ensuring operational reliability and service health for Security Services, translating production signals into improvements, and driving automation and analytics across security and engineering teams.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Own service health and operational reliability for Security Services
Translate production signals into platform improvements
Drive innovation in next‑gen Agent security
Develop deep operational expertise in securing agentic workloads
Increase service maturity through automation and analytics
Partner across security, engineering, and operations teams
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience
Preferred
2+ years technical experience in service engineering, systems engineering, or cloud operations
1+ years experience managing and improving enterprise services, including production system support
Experience working with scalable resources in Azure
Proficiency in: Azure deployment and integration, proficiency in SQL and CosmosDB, Power Platform and automation frameworks, vulnerability triage, data analysis and visualization using Kusto/KQL, Power BI, and scripting languages (e.g., PowerShell and Python)
Strong troubleshooting skills across multiple platforms (Windows, Linux, mobile OS) and ability to resolve complex service issues
Excellent written and verbal communication skills, with sound judgment and decision-making abilities for high-stakes scenarios
Familiarity with low-code ecosystems (Power Platform, Fabric) and AI/agentic workloads
Experience with incident response, problem management, and operational telemetry analysis
Knowledge of security and compliance frameworks (e.g., SDL, NIST AI RMF) and ability to apply them in service operations
Ability to collaborate across engineering and security teams to drive automation and reliability improvements
Benefits
Certain roles may be eligible for benefits and other compensation.
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
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