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Macy's · 1 day ago

Retail Cosmetics Merchandising Associate, Woodlands Mall - Full Time

1201 Lake Woodlands Drive - Suite 200, The Woodlands, TX, 77380, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a well-established retail company with a rich history, and they are seeking a Retail Cosmetics Merchandising Associate to enhance the shopping experience in the Beauty department. The role involves maintaining merchandise presentation, providing exceptional customer service, and executing promotional events while ensuring operational standards are met.

Consumer GoodsFashionRetail

Responsibilities

Greet and connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience

Prioritize customer needs, address their requests promptly and professionally, and guide them to the right products when appropriate

Collaborate with store leadership and colleagues to create a clean, organized, and inviting shopping environment

Maintain a broad understanding and working knowledge of merchandise in open-sell areas and key items across the department to effectively address customer inquiries and contribute to sales success

Install fixture and product display updates in a timely manner, following guidelines

Manage the Beauty Department’s Trend Recycling Collateral Program, ensuring adherence to all established procedures

Maintain stockroom organization and perform front-of-house tasks such as merchandise placement, fixture adjustments, and replenishment

Ensure the beauty department remains clean and organized, including maintaining tester stations, cleaning fixtures, and restocking supplies

Ensure consistent adherence to department standards by actively monitoring and maintaining merchandise presentation in open-sell and multi-branded areas

Support Gift With Purchase (GWP) and Purchase With Purchase (PWP) events, including pre-sale pickups and organization of promotional materials

Execute the DIF (Dispose In Field) process in compliance with company standards, properly disposing of waste and handling hazardous materials according to state / local regulations

Participate in the physical inventory process and ensure shortage prevention initiatives are executed

Adhere to Asset Protection and inventory control and compliance procedures

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Qualification

Merchandising skillsVisual skillsCustomer serviceStockroom organizationTeam playerAdaptabilityCommunication skillsSelf-starter

Required

Possess strong merchandising or visual skills and creativity

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

Self-starter; able to adapt quickly to changing customer expectations and needs

Ability to flex between tasks efficiently as directed by supervisors while maintaining high standards of accuracy and timeliness

Comfortable to communicate and share information with diverse groups of customers and peers

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Must be able to read and understand employment policies and safety rules/procedures in English

This position requires lifting, constant moving, standing, and reaching with arms and hands

Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders

Reaching, including above eye level, crouching, kneeling, stooping and color vision

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions