Apply on Employer Site

NEOGOV · 3 months ago

Senior Services Program Supervisor (Senior Community Services Supervisor)

Paramount, CA

Full-time

Onsite

Mid, Senior Level

$7,641.34/mo - $9,288.10/mo

4+ years exp

The City of Paramount is now accepting applications for the position of Senior Services Program Supervisor. This role involves planning, organizing, directing, and administering public recreation activities and special events, particularly focusing on senior citizen programs and services.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Plan, implement, supervise and evaluate comprehensive senior services programs and plan, organize, coordinate, and direct a variety of other recreation activities and programs for participants of all ages, including citywide special events

Oversee the contracted transit programs administered by the City

Determine the methods used in providing programs and services for older adults in the community

Oversee operations of the City's Senior Center, respond to emergency phone calls and staffing issues

Select, assign, direct and supervise program staff and volunteers; plan and organize work; develop and establish work methods and standards; conduct or direct staff training and development; conduct staff meetings with subordinates, review and evaluate employees' performance; initiate disciplinary action as needed

Collaborate with various community, school, volunteer organizations, and outside public and private agencies to advance programs and service objectives for senior citizen programs and a variety of other recreational programs for participants of all ages; serve on advisory boards and committees as needed; conduct research and feasibility studies; prepare reports, correspondence and records relating to programs and services

Attend Senior and Recreation Commission meetings and prepare/present Commission/Committee reports as needed

Prepare and administer the annual budget for the Senior Center program and other varied recreational programs, such as special events and youth/adult programs; monitor expenditures of personnel, supplies and equipment; purchase equipment and supplies and maintain inventories

Determine programs and service needs for senior citizens and youth and adult program needs; identify corresponding budgetary requirements and initiate appropriate action; develop and implement marketing and public relations programs to promote the programs and services

Respond to inquiries for service and information related to older adult issues from interested community groups and citizens

Monitor Community Development Block Grant (CDBG) funding, as it relates to Community Services programs

Attend special events, programs and meetings during evening / weekend hours as assigned

Perform other duties as assigned

Qualification

Recreational program managementSupervisory experienceBilingual in EnglishSpanishPublic administrationBudget managementCommunity relationsCustomer serviceTeam collaborationEffective communicationProblem-solving

Required

Four (4) years of full-time experience providing recreational programs and services, including at least one (1) year at a program lead or coordinator level is required

Bachelor's degree with major course work in recreation, public administration, social science, liberal arts, or a related field is required

Bilingual proficiency in English and Spanish is required. Applicants must be able to effectively verbally communicate with the public on both English and Spanish

Valid Class C California Driver License and acceptable driving record

Principles, practices, procedures and techniques of public administration related to budgeting, project management, human resources management, customer service and public relations

Practices and activities related to a variety of broad recreational programming for participants of all ages with a focus on older adult recreation programs

Principles and practices of planning and implementing municipal recreation programs, including program promotions, outreach, community relations, teaching and administration

Methods of evaluating recreation program methods and practices for quality, customer service and maximum community participation

Principles and practices of employee supervision and training, including staff selection, motivation, direction, mentoring and performance evaluation

Standards and requirements for senior centers, including the social services, health, education, recreation and cultural needs of the older adult community

Laws, regulations, standards and requirements applicable to assigned programs and functions

Safety practices and procedures, and current first aid techniques

Obtain accurate information through interviews and observation

Make mathematical calculations with speed and accuracy

Effectively utilize modern office equipment, including personal computers and standard business software such as the Microsoft Office Suite

Safely operate one or more types of vehicles if required by assignments

Plan, direct and supervise the work of a large staff of part-time employees conducting a variety of recreation program activities and special events

Provide quality service delivery and customer service

Establish, maintain and foster a positive working environment for subordinate employees

Interpret, apply and explain the laws, codes, rules, regulations, policies and procedures applicable to assigned responsibilities

Analyze complex problems, evaluate alternatives and make creative recommendations

Negotiate mutually satisfactory agreements in accordance with City policies

Recognize problems and facilitate solutions, exercise independent judgment and initiative

Plan and organize assigned work activities to meet schedules and timelines

Ensure the safety of children and adults participating in recreation programs and events

Provide information to groups and individuals in a range of ages and various social backgrounds

Interact with the public in an enthusiastic and courteous manner

Prepare clear and concise oral and written reports

Communicate effectively, both orally and in writing

Establish and maintain cooperative and effective working relationships with others

Preferred

Previous supervisory experience in municipal recreation programs is desired

Benefits

VACATION LEAVE: 80 hours per year for first five years, 120 hours per year after five years, 160 hours per year after ten years.

SICK LEAVE: 96 hours per year. Sick leave accumulation in excess of 480 hours is paid directly to the employee as a cash benefit at the end of each year at the rate of 50% of employee’s current pay rate.

MENTAL HEALTH DAY: All regular full-time employees shall be granted one (1) mental health day every year.

HOLIDAYS:12 paid holidays per year.

HEALTH INSURANCE: 85% paid medical for employee and dependents. Coverage effective the first day of the month following the date of hire. Employees who are able to provide proof of other group insurance coverage may elect to opt-out of the City Health benefits and receive a monthly payment in the amount of $750 in lieu of coverage.

LIFETIME MEDICAL: Employees who retire from the City are entitled to lifetime medical. 85% of the medical premium cost is covered by the City.

DENTAL/VISION: 100% dental and vision coverage for employee and dependents. Coverage is effective the first day of the month following the date of hire.

LIFE INSURANCE: Coverage is equal to 100% of annual salary.

DISABILITY INSURANCE: The City pays 100% of the insurance plan.

RETIREMENT: PERS retirement - 2% at 62 benefit formula for “New” CalPERS members, 2.5% at 55 benefit formula for “Classic” CalPERS members covered under pre-2013 rules.

DEFERRED COMPENSATION: Up to $700.00 annual match.

CREDIT UNIONS: The City is affiliated with F&A Federal Credit Union. Employees are eligible for membership.

EMPLOYEE ASSISTANCE PROGRAM: An Employee Assistance Program (EAP) is available to provide help to employees and members of their families who are experiencing personal problems.

EDUCATION REIMBURSEMENT: The City encourages employees to develop their knowledge and abilities by offering a variety of reimbursements for job-related education up to California State University Dominguez Hills (CSUDH) part-time tuition.

BILINGUAL PAY: The City offers three tiers of job related bilingual pay based on classification, employees may be eligible for $35, $75, $150 per month.

SCHEDULE: Full-time employees for the City of Paramount are on a "9/80" work schedule. Normal working hours include nine hours per day Monday through Thursday and 8 hours every other Friday, with every other Friday off.