Portage Point Partners · 3 hours ago
Vice President, Delivery Excellence
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$200K/yr - $240K/yr
6+ years expPortage Point Partners is recognized for accelerated growth and consistently features in top rankings. The Vice President, Delivery Excellence will lead the development of delivery capabilities, manage operational areas, and drive best practices to enhance client engagement and operational efficiency.
ConsultingFinancial ServicesVenture Capital
Responsibilities
Leverage specialist knowledge in one or more of the following – go-to-market / organizational effectiveness / operational excellence / transaction execution services / strategic finance – contributing to client engagements approximately 20% of the time in an advisory and implementation capacity
Manage existing and develop new standard operating procedures (SOPs), delivery playbooks and frameworks to create efficiencies, ensure quality and deliver a consistent client experience
Support quality control across varies client engagements
Identify opportunities for continuous improvement in internal operating model, through processes, policies and technologies to increase speed to impact, pace and excellence
For identified improvement initiatives, display end-to-end ownership from identification through full implementation
Support data management and resource sharing through knowledge management systems
Facilitate engagement conversion and new engagement onboarding processes from engagement letter generation through new engagement onboarding and kickoff activities
Facilitate engagement offboarding including codifying learnings and deliverables into new and / or updated delivery playbooks, frameworks and SOPs
Support engagement staffing processes and systems as needed
Lead change management efforts ensuring Delivery Excellence outcomes are adopted across practice lines and team members
Share and manage best practices and support internal trainings where required
Contribute to creating a high-performing and inclusive culture
Qualification
Required
Bachelor's degree from a top undergraduate program
Located in or willing to relocate to Chicago or New York
Invested in a team-based culture and motivated to collaborate in office four days per week
Six plus years of experience in a professional services delivery enablement or client engagement management role
Technical or specialist knowledge in a client service capacity in go-to-market, organizational effectiveness, operational excellence, transaction execution services and / or strategic finance
Proven ability to establish and grow relationships at all levels within the organization
Creative, strategic thinker who continually seeks way to improve systems and processes
Ability to uncover insights that will help drive quality and speed to impact
Strong organizational skills and ability to prioritize and complete simultaneous projects
Experience working independently and within cross-functional teams in a collaborative, professional environment
Superior written and verbal communication skills, including executive-ready presentation and reporting skills
Proven ability to thrive in lean, fast-moving teams
High attention to detail, responsiveness and ownership mindset
Track record of success in high-pressure, client-facing environments
Preferred
Project experience with turnaround and restructuring services preferred
Benefits
Comprehensive benefits
Equity participation
Company
Portage Point Partners
Portage Point is an interim management, advisory and investment firm.
51-200 employees
H1B Sponsorship
Portage Point Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
New Mountain Capital
2024-10-02Private Equity
Leadership Team
Matthew Ray
Founder & Chief Executive Officer
Adam Pollak
Managing Director | Head of Advisory
Recent News
bloomberglaw.com
2026-01-22
2026-01-09
2025-12-02
Company data provided by crunchbase