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CHANEL · 1 day ago

Manager, Client Development, Bal Harbour

Bal Harbour, Fl

Full-time

Onsite

Mid, Senior Level

$88K/yr - $110K/yr

5+ years exp

CHANEL is focused on creating an inclusive culture that nurtures personal growth. They are seeking a Manager, Client Development who will serve as a brand ambassador, driving business growth and coaching a diverse team to deliver exceptional client experiences.

ApparelFashionJewelryRetail

Responsibilities

Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients

Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork

Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery

Lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned

Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

Qualification

People leadershipClient experienceBoutique managementCommunication skillsForeign language skillsInnovationCuriosityCreativityTeam collaboration

Required

Minimum 5 years of related experience

Ability to lift 15 lb

A flexible schedule with the ability to work late nights, weekends, and some holidays

Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

Ability to thrive in a team environment and work collaboratively

Understanding of, and passion for client experience

Excellent communication skills

Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

Curiosity and desire to learn and grow professionally within the world of CHANEL

Preferred

Bachelor's degree

Foreign language skills are preferred but not required

Benefits

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund

Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)

Generous paid time off policies to include vacation, holiday, sick and volunteer days

401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking