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Southwest Airlines · 1 day ago

Product Strategy Summer 2026 Internship

TX-Dallas

Internship

Onsite

Intern

$21/hr - $23/hr

Start in 2026 Spring

Southwest Airlines is committed to providing a stable work environment and is seeking a Product Strategy Intern for Summer 2026. The intern will contribute to initiatives that enhance customer experience and drive revenue growth through market analysis, competitive benchmarking, and strategic planning within the aviation industry.

Public Transportation

Growth Opportunities

No H1B

Responsibilities

Analyze market trends, customer insights, and competitive offerings to inform product strategy

Support development of business cases for new products and services, including financial modeling and ROI analysis

Monitor key business KPIs related to seat usage to evaluate seating models and product performance

Collaborate with cross-functional teams (Marketing, Operations, Digital, Revenue Management, Finance, CX, Technology, Ground Operations) to align on priorities and support operational needs

Assist in executing product strategies and initiatives through research, project tracking, and coordination under senior team guidance

Conduct competitive benchmarking and market research on industry practices, pricing, and product features to support strategic decision-making

Support tactical go-to-market activities, including preparing content, organizing timelines, coordinating reviews, and ensuring accurate deployment across customer channels

Prepare presentations, reports, and meeting materials for senior leadership, including strategic recommendations and performance updates

Manage meeting logistics by taking notes, tracking action items, and ensuring follow-ups

Deliver ad-hoc reporting and analysis to support leadership reviews and decision-making

Monitor industry developments and emerging technologies to identify opportunities for innovation

Qualification

Market researchData visualizationStrategic planningAnalytical skillsMicrosoft OfficeProject managementCommunication skillsAirline industry knowledgeCustomer experience interestCross-functional collaborationProblem-solvingPresentation abilitiesIndependent workFast-paced environment

Required

Some experience or exposure to: Product management and strategic thinking, Conducting market research and competitive analysis, Project management and cross-functional collaboration

Strong analytical and problem-solving skills

Excellent communication and presentation abilities

Ability to work independently and manage multiple tasks in a fast-paced environment

Proficiency with Microsoft Office (Excel, Word, PowerPoint)

High School Diploma, GED or equivalent education required

Progress toward a degree, major, or minor in Business Administration, Marketing, Economics, Finance, Data Analytics / Business Analytics, Market Research, Hospitality Management, Aviation Management or similar degree required

To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship

Minimum 2.5 cumulative GPA at the time of application

Must be at least 18 years of age

You must have a valid U.S. Social Security Number to complete the full hiring process