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Behavioral Health Group - BHG · 1 day ago

Lab Director

Memphis, TN

Full-time

Onsite

Mid Level

2+ years exp

Behavioral Health Group (BHG) is dedicated to providing high-quality behavioral health services, and they are seeking a Lab Operations Director to lead their laboratory operations. This role involves strategic leadership, regulatory compliance, and ensuring operational excellence while overseeing laboratory staff and maintaining high standards of quality and safety.

Addiction TreatmentHealth CareInsuranceOutpatient CarePayments

Responsibilities

Provide visionary leadership and long-term strategic planning for all laboratory operations

Lead the development and implementation of laboratory policies, procedures, and systems to improve efficiency, quality, and service delivery

Collaborate with executive leadership to align laboratory services with broader organizational goals and clinical priorities

Develop and manage the laboratory budget, including staffing, capital expenditures, and operational costs

Evaluate emerging technologies, methodologies, and industry trends to maintain cutting-edge capabilities

Supervise and mentor Lab Managers and senior lab staff; oversee all aspects of staff development, training, credentialing, and performance management

Lead workforce planning and recruitment initiatives to ensure adequate staffing and staff competency

Foster a collaborative, inclusive, and high-performing laboratory team culture

Conduct annual performance evaluations and professional development planning for all direct reports

Serve as the point of contact for inspections, audits, and communications with regulatory and accrediting bodies

Oversee laboratory quality management systems, including internal audits, incident investigations, corrective action planning, and continuous quality improvement initiatives

Maintain accurate and complete laboratory records in accordance with all applicable laws and standards

Direct daily operations of the laboratory staff, ensuring that all testing and specimen handling is conducted accurately and efficiently

Oversee maintenance and calibration schedules for laboratory instrumentation and equipment, ensuring minimal downtime and adherence to manufacturer specifications

Ensure appropriate safety practices are enforced in the laboratory at all times

Manage and oversee procurement of supplies, inventory controls, and vendor relationships

Develop and implement comprehensive training programs for laboratory personnel to ensure ongoing compliance and technical competence

Facilitate and/or lead in-service training, workshops, and conferences related to laboratory best practices and emerging trends

Ensure compliance with all federal and state regulatory bodies, as well as accrediting agencies

Complies with all federal, state, and local regulatory agency requirements

Participate in community and public relations activities as assigned

Responsible for the achievement of assigned specific annual goals and objectives

Demonstrates the belief that addiction is a brain disease, not a moral failing

Demonstrates hope, respect, and caring in all interactions with patients and fellow Team Members

Establishes and maintains positive relationships in the workplace

Can work independently and under pressure while handling multiple tasks simultaneously

Makes decisions and uses good judgment with confidential and sensitive issues

Deals appropriately with others in stressful or other undesirable situations

Participate in and provide in-service trainings as required by federal, state, local, and accrediting agencies

Attend conferences, meetings and training programs as directed

Participate in and/or schedule and attend regular in-service trainings

Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

Qualification

Laboratory managementRegulatory complianceQuality assuranceBudget managementStaff developmentBehavioral health knowledgeFirst Aid certifiedCPR certifiedCultural awarenessVerbal skillsComputer skills

Required

Bachelors Degree (preferred)

High School Diploma or equivalent

First Aid and CPR Certified

Must be 18 years of age

Have experience in the CD treatment field and 2-3 years related experience required, or any combination of education and experience that provides equivalent knowledge, skills, and abilities

Must know and understand the implication of Rule 245G, and Minnesota Statutes, chapter 245A (Human Services Licensing Act-HSLA), sections 260E (Maltreatment of Minors Act-MOMA), 626.557 (Vulnerable Act-VAA), and 626.5572 (VAA definitions)

Minimum of one-year continuing freedom from chemical use problems

On-going training on of cultural awareness and demonstration of sensitivity to various cultural norms and values

CPR and first aid certified

Can work independently

The ability to lift and move objects weighing a minimum of 25 pounds

Strong verbal skills and ability to communicate with a variety of people from diverse cultures, socioeconomic and educational backgrounds

Flexibility to meet a variety of changing priorities

Computer skills to draft emails, memos, and reporting

Company

Behavioral Health Group - BHG

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited outpatient opioid treatment and recovery centers in the U.S., delivering comprehensive, personalized evidence-based medical and behavioral therapies for individuals with opioid use disorder.

Founded in 2006

Dallas, Texas, USA

1001-5000 employees