Dialpad Japan · 2 days ago
HR Manager
Denver, CO
Full-time
Hybrid
Senior Level, Lead/Staff
$116K/yr - $146K/yr
8+ years expDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. As an HR Manager, you will partner closely with leaders to design and implement effective people strategies that enable employees and teams to perform at their best while building trusted relationships across the organization.
Telecommunications
Responsibilities
Build strong relationships and become a trusted advisor to business leaders and managers
Support employees by providing HR guidance on policies and procedures when appropriate
Partner with managers and employees to understand employee relations challenges and facilitate resolution
Work with assigned organizations and leaders to ensure HR initiatives are well understood and implemented
Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions, etc.)
Partner with People Experience teams (i.e., Talent Acquisition, Learning & Development, Total Rewards, People Operations) to develop and implement talent management and employee engagement programs, including conducting training sessions
Partner with the business to facilitate talent reviews focused on employee growth and development and organizational health priorities
Provide compensation guidance to leaders for salary actions, including the annual salary review, promotions, and job re-leveling situations
Analyze, manage, and administer US employee benefits programs, including health benefits, perks, and wellness
Develop, manage, and improve key HR processes and workflows to keep our organization running smoothly
Provide HR guidance to colleagues, leaders, and employees on US employment practices, regulations, and policies and procedures when appropriate
Draft new policies or update current policies and the handbook based on changes to US employment regulations
Develop an understanding of key business objectives (OKRs), key performance indicators, and analyze trends (retention and engagement) to inform better programs and policies for local leaders
Contribute to various cross-team and/or cross-organizational HR projects
Qualification
Required
Bachelor's degree or equivalent work experience
8+ years of progressive HR experience with specific expertise in compliance, US labor laws, performance management, compensation guidance, and employee relations
Strong knowledge of US legal requirements related to the day-to-day management of employees, employee relations, reducing legal risks, and ensuring labor and regulatory compliance
Experience managing US benefits programs
Demonstrated ability to learn business objectives quickly and influence talent and organizational decisions that impact business outcomes
A self-motivated and results-oriented individual who consistently exhibits optimism, empathy, adaptability, persistence, and accountability
Strong G-Suite skills, including building Google Slides presentations
Strong program management skills
Demonstrated resourcefulness and problem-solving skills, consistently finding solutions and answers, even under challenging circumstances with limited information
Proficient analytical skills with the ability to take direct ownership of interpreting data and using data to recommend solutions and influence decision-making
Experience building trusted relationships across the HR function, executives, managers, and employees
Excellent verbal and written communication skills with an emphasis on tact and diplomacy
Strong work ethic, integrity, and personal responsibility
Preferred
Previous experience working in a SaaS company
Benefits
Competitive benefits and perks
Robust training program
Company
Dialpad Japan
“Smart Call” でコミュニケーションは次の時代へ Dialpad はピュアクラウド型のビジネス電話システム “Dialpad” を提供しています。音声・ビデオ通話、メッセージや各種ビジネスツールとの連携、通話分析で、ビジネスコミュニケーションをより豊かなものにします。デバイスを選ばず、いつでもどこからでも仕事に取り組めます。 真にイノベーションとコラボレーションを兼ね備えた企業カルチャーを創りあげる唯一の方法は、クラウドを使った電話システムを導入することです。Dialpadは、世界で最も先進的な企業向けのクラウド型電話システムです。 1.ピュアクラウドPBXで導入までの工数と時間をカット 2.PBXのランニングコストも余分な社用携帯のコストも丸ごとカット 3.ユーザー目線で開発された使いやすいインターフェース 4.圧倒的に簡単な設定と管理 5.これまでほぼ変わらなかった電話の在り方を変える時代 〜 Becase it’s 2020！
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase