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Sage Hospitality Group · 1 day ago

Senior Sales Manager - Large Market

Austin, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

Sage Hospitality Group is seeking a Senior Sales Manager - Large Market at Hotel Van Zandt in Austin, Texas. The role focuses on meeting and exceeding revenue goals by developing new accounts and growing current hotel accounts through effective sales strategies and relationship management.

HospitalityLifestyleReal Estate Investment

Growth Opportunities

Responsibilities

Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan

Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth

Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business

Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels

Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts

Continually targets and prospects for new business through telemarketing, individual creativity, and innovation

Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance

Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner

Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction

Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner

Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities

Focuses on revenue-producing activity and maximizes selling time by dedicating work time on direct sales efforts

Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs

Represents themselves, the hotel, and Sage Hospitality with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times

Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel

Displays a neat, clean, and business-like appearance at all times

Qualification

Advanced sales techniquesYield management experienceCustomer service skillsBusiness writing skillsMulti-taskingCoaching responsivenessProblem-solvingTime managementRelationship building

Required

Minimum of high school diploma or equivalent

Three year minimum in sales, customer service related position or hotel experience preferred

Requires knowledge of advanced sales techniques

Requires yield management experience

Requires highly developed customer service skills

Requires ability hear, speak, read and write English fluently

Requires 12th grade level mathematics, spelling and reading skills

Requires effective business writing skills

Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment

Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions

Understand and follow verbal/written instructions

Work on more than one task at a time

Develop strong internal and customer relationships

Set and manage priorities and plan activities in advance

Solve problems and make sound business decisions

Respond to coaching, feedback and training

Strong and effective sales skills