AA2IT ยท 1 day ago
Patient Services Spec 1
Grand Praire, TX
Full-time
Onsite
Entry Level
$17/hr - $20/hr
2+ years expAA2IT is a company that provides administrative support in healthcare settings. The Patient Services Specialist 1 role involves assisting with patient relations, scheduling, and insurance verification to ensure high quality, patient-centered care.
Cloud Data ServicesConsultingInformation Technology
Responsibilities
Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones
Arranges follow-up visits and referral appointments
Assists with patient registration duties by collecting and verifying insurance information
Verifies patient demographics and enters changes into computer system
Directs patient to appropriate waiting areas
Accepts payments for physician/clinic services according to established guidelines
Posts payments and enters charges into computer utilizing appropriate codes
Generates daily payment reports and verifies cash drawer against report
Provides accurate patient, medical, financial or procedural information to patients or approved outside entities
May be required to discuss financial arrangements with patients
Receives and directs phone calls
Assists patients and other visitors
Responds to routine inquiries concerning practice services, hours of operation, etc
Ensures any patient complaints are handled appropriately
Assists with medical records duties as requested
Qualification
Required
2 years of min of customer service
Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette
Ability to adapt communication style to suit different audiences
Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries
Ability to calm upset patients in a composed and professional demeanor
Excellent data entry, numeric, typing and computer navigational skills, with attention to details
Comfortable working in a fast paced, constantly changing and stressful environment
Preferred
epic exp preferred
Company
AA2IT
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase