OutScout · 2 weeks ago
Global Head of Sales Operations
New York, NY
Full-time
Onsite
Director/Executive
$200K/yr - $250K/yrOutScout is partnered with the global leader in the software intelligence space, helping enterprises gain deep visibility into how their software systems actually work. The Head of Sales Operations will build and lead a modern, scalable sales operations function for a fast-growing enterprise sales organization, focusing on forecasting, reporting, and performance management.
Career PlanningRecruitingStaffing Agency
Hiring Manager
Emily Walsh
Responsibilities
Design, document, and continuously improve end-to-end sales processes to drive efficiency, scalability, and consistent execution across regions
Establish and enforce CRM governance, usage standards, and data quality
Participate in and support sales pipeline and forecast review meetings
Lead change management initiatives related to new processes, tools, and operating rhythms
Standardize deal desk workflows, approval processes, and cross-functional handoffs (Sales, Finance, Legal, Channel)
Build and maintain scalable sales forecasting and reporting frameworks
Deliver actionable, real-time insights into pipeline health, rep productivity, deal velocity, and performance versus targets
Partner with Sales Leadership and Finance to align metrics, dashboards, and forecasting methodologies
Ensure leadership has clear visibility into business performance and risk
Conduct ongoing market and competitive analysis to support strategic planning and territory design
Identify high-potential verticals and segments to guide prospecting and campaign focus
Develop reporting that highlights cross-sell and upsell opportunities within the customer base and active pipeline
Support strategic account targeting and coverage models
Lead the annual sales planning cycle, including territory design, quota setting, and compensation planning (in partnership with Sales Leadership and Finance)
Act as a trusted operational partner to the CSO, regional sales leaders, channel leadership, and executive team
Help evolve the sales operating model as the company continues to scale globally
Qualification
Required
Proven experience in Sales Operations within a B2B, enterprise, or SaaS environment
Strong background in forecasting, pipeline management, and sales analytics
Comfortable operating in ambiguity and building structure from the ground up
Highly collaborative, with experience partnering across Sales, Finance, Channel, and Executive Leadership
Company
OutScout
OutScout is a platform that provides revenue management, branding, talent acquisition, leadership advisory, and career management services.
Founded in 2018
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Gareth Webb
Founder and CEO
Company data provided by crunchbase