El Camino Health ยท 1 day ago
Desktop Tech II - FT - Days - IS Technical Services @ MV
Mountain View, CA
Full-time
Onsite
Entry, Mid Level
$39.09/hr - $58.63/hr
2+ years expEl Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. The Desktop Technician II is responsible for all end-user technical activities, providing support for hardware and software in a high-availability healthcare environment.
Health CareHospitalMedicalNon Profit
Responsibilities
Responsible for end-user hardware and software installations, updates, maintenance, repairs, and other support within a 24x7x365 high-availability healthcare environment
Provides remote and face-to-face support to both internal and external customers with technical problems and requests including connectivity, access, computer hardware, operating system, and software application functions
Provides timely completion of requests and resolution of problems or escalation of those that cannot be handled directly to appropriate technical personnel
Provides ticket status updates to management and customers
Daily interaction with customers, Applications Analysts, Technicians, Engineers, and other members of the IS Division on the day-to-day operations of the environment
Will be required to provide 24x7 on-call rotation with some evening and weekend work required as necessary
Qualification
Required
Associate's degree in Information Technology, Computer Science, or related field AND two years relevant desktop support work experience in Information Technology within healthcare or other 24/7 high-availability environment
Three years relevant desktop support work experience in Information Technology with at least two years experience being within healthcare or other 24/7 high-availability environment
Demonstrated experience working in a heterogeneous LAN/MAN/WAN environment installing, implementing, and testing a wide variety of vertical and off the shelf applications as well as diverse hardware
Demonstrated knowledge of network communications and server-client environments
Strong technical and customer service skills a must
Must demonstrate excellent written/verbal interpersonal communication and problem solving skills
Ability to build organizational partnerships with others, and be able to negotiate and build consensus
Ability to manage own time and schedule own tasks. Must take the initiative to work efficiently without constant supervision and direction
Demonstrated resourcefulness, initiative, and analytical abilities
Must be able to work varied shifts and/or additional hours
Ability to read, write, hear, and verbally communicate in English to the degree required to perform the job
Successful completion of CompTIA A+, CompTIA Network+, MCP in Windows Desktop, or other comparable certification. Must present evidence of certification
Valid California driver's license
Preferred
Successful completion of additional related certification
Successful completion of multiple courses in relevant computer fields from a recognized program
Experience working in and supporting a virtual desktop environment
Company
El Camino Health
El Camino Health provides health care services.
1001-5000 employees
H1B Sponsorship
El Camino Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (2)
2022 (7)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Mark Klein
Chief Marketing & Communications Officer
Recent News
2026-01-05
2025-11-03
Company data provided by crunchbase