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The Hartford · 1 day ago

Auto/General Liability Consultant - TPA Services

Lake Mary, FL

Full-time

Hybrid

Senior Level, Lead/Staff

$108K/yr - $161K/yr

8+ years exp

The Hartford is an insurance company committed to making a difference and helping others achieve their goals. They are seeking a Third Party Administrator (TPA) Auto/General Liability Consultant to oversee high exposure and complex claims, limit exposure to risk, and ensure effective claims management through TPA partners.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

Conduct investigations, analyze and evaluate information learned

Make coverage determinations and communicate written position(s) to insureds and other required parties

Within prescribed authority levels, set appropriate expense and indemnity reserves and monitor on a regular basis for any needed adjustment

Present cases to management for reserve authority above established authority levels

Develop and implement resolution strategies to achieve high quality outcomes

Proactively manage litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review

Attend trials and mediations as necessary

Contribute to broader claim and enterprise goals by participating in audits, projects and product development initiatives

Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy issues, industry trends, etc

Provide assistance and expertise to TPAs with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexity

Work with business partners to evaluate and address claim trends and developments

Address inquiries from agents and policyholders, providing superior customer service

Travel required up to 10% (must be approved by management)

Qualification

Claim handling expertiseLarge loss expertiseComplex litigated mattersSupervisory expertiseAnalytical abilityProfessional DesignationNegotiation skillsCoachingCommunication skillsMentoringStrategic thinkingTime management

Required

Minimum of 8 years of functional claim experience in business/commercial auto or general liability required

Excellent knowledge of all aspects of claim handling within business/commercial auto or general liability; specifically including large loss expertise and complex litigated coverage and liability matters required

Supervisory expertise and effective time management skills (i.e., ability to manage multiple TPA handlers, matters and priorities)

Ability and desire to mentor and coach

Excellent communication skills, both oral and written

Superior analytical ability, strategic thinking ability and execution skills

Strong negotiation skills and advanced technical claim handling skills

Ability to communicate thoughts clearly and concisely, and to influence and persuade others

Bachelor's Degree or equivalent work experience required