Aston Carter · 1 day ago
Administrative Assistant
Aston Carter is a company providing corporate talent solutions across the globe, and they are seeking Customer Service Specialists to manage billing disputes and service their client's products. The role involves logging customer calls, creating service tickets, scheduling technicians, and providing billing support with a focus on accuracy and communication.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Accurately log incoming calls and create detailed service tickets
Efficiently schedule and dispatch service requests to ensure timely resolution
Provide prompt assistance with billing disputes and resolve issues effectively
Maintain precise and organized records of all activities and transactions
Qualification
Required
Exceptional accuracy and attention to detail
Strong communication skills
Proven customer service expertise with a focus on delivering exceptional support
Experience in dispatching and coordinating logistics to ensure timely service delivery
Proficient in manual order entry with strong attention to detail and accuracy
Excellent communication and interpersonal skills for effective client and team interactions
Basic computer navigation skills with proficiency in Microsoft Office applications
Ability to work weekends and adapt to flexible schedules as needed
Strong organizational skills with exceptional attention to detail
Quick learner with the capability to master new systems and processes efficiently
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Recent News
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