Customer Service Specialist - REMOTE POSITION jobs in United States
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K2 Insurance Services · 1 day ago

Customer Service Specialist - REMOTE POSITION

K2 Insurance Services is the parent company of Aegis Powersports, which underwrites and administers vehicle service contracts. They are seeking a full-time Customer Service Specialist to provide support to customers, including contract holders and dealership personnel.

Financial ServicesInsurance

Responsibilities

Respond to email, phone and fax requests for assistance from contract holders, including contract transfers and cancellations
Promptly research and respond to customers' requests for assistance that cannot be resolved during the initial contact
Credential and setup new dealers in F&I system, setup dealer portal, create accounting profile, and related tasks

Qualification

Customer ServiceMicrosoft Office SuiteAnalytical skillsBilingual English/SpanishAttention to detailWritten communicationVerbal communicationOrganizational skillsTeam playerFlexibility

Required

Attention to detail
Excited to learn new skills and be a team player
Excellent written and verbal communication skills
Organizational and analytical skills
Solid understanding of Microsoft Office Suite
Ability to work efficiently with minimal supervision
Flexibility to occasionally attend business related meetings and other events outside of normal business hours

Preferred

Motorcycle dealership experience
High School diploma or higher
Prior customer service experience
Bilingual English or Spanish

Benefits

Competitive pay
Bonus plan
Medical, dental and vision insurance with no waiting period
Paid time-off in year of hire
401(k) with employer match

Company

K2 Insurance Services

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K2 Insurance Services is a specialty insurance services platform providing underwriting and distribution to P&C carriers.

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-12-01Acquired

Leadership Team

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Chris W.
Chief Growth Officer
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Scott Roe
Chief Marketing Officer
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Company data provided by crunchbase