K2 Insurance Services · 1 day ago
Customer Service Specialist - REMOTE POSITION
K2 Insurance Services is the parent company of Aegis Powersports, which underwrites and administers vehicle service contracts. They are seeking a full-time Customer Service Specialist to provide support to customers, including contract holders and dealership personnel.
Financial ServicesInsurance
Responsibilities
Respond to email, phone and fax requests for assistance from contract holders, including contract transfers and cancellations
Promptly research and respond to customers' requests for assistance that cannot be resolved during the initial contact
Credential and setup new dealers in F&I system, setup dealer portal, create accounting profile, and related tasks
Qualification
Required
Attention to detail
Excited to learn new skills and be a team player
Excellent written and verbal communication skills
Organizational and analytical skills
Solid understanding of Microsoft Office Suite
Ability to work efficiently with minimal supervision
Flexibility to occasionally attend business related meetings and other events outside of normal business hours
Preferred
Motorcycle dealership experience
High School diploma or higher
Prior customer service experience
Bilingual English or Spanish
Benefits
Competitive pay
Bonus plan
Medical, dental and vision insurance with no waiting period
Paid time-off in year of hire
401(k) with employer match
Company
K2 Insurance Services
K2 Insurance Services is a specialty insurance services platform providing underwriting and distribution to P&C carriers.
Funding
Current Stage
Late StageTotal Funding
unknown2022-12-01Acquired
Recent News
Business Wire
2025-08-13
Venture Capital
2025-07-31
Company data provided by crunchbase