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Crisis24 · 1 day ago

Security Command Center Analyst

El Dorado Hills, CA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Crisis24, a GardaWorld company, is a leading firm in integrated risk management and crisis response. They are seeking an experienced Security Command Center Analyst to monitor CCTV and alarm systems, coordinate incident responses, and track global events to ensure the security of personnel and assets.

Information TechnologyNetwork SecuritySecurityService Industry

H1B Sponsor Likely

Responsibilities

Monitor, assess and acknowledge all daily alerts, reported incidents from client personnel, and site intrusion detection alarms

Monitor and administer access control, video management, and intrusion detection systems, including dispatch of security officers when needed while meeting the performance criteria

Monitor events through open-source collection and coordination with local assets

Respond to inbound calls from employees and security personnel providing customer service focused responses

Write security incident investigation reports to provide situational awareness and communicate risks to management

Monitor designated online tools to conduct situational awareness on social media platforms

Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood

Perform proactive threat intelligence gathering and response, including but not limited to: event monitoring, persons of interest, execution protection intelligence

Contribute to procedures and processes to standardize and enhance risk management

Work closely with various teams responsible for security, operations, and incident management

Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services

Process and maintain a wide variety of files, logs, reports, and forms

Responsible for performing, evidencing, and supporting all necessary tasks for audits

Processing badge requests – Printing, deactivating, adding and removing access levels

Be cross trained in all Analyst services

This Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice

Qualification

CCTV monitoringAlarm monitoringIncident responseIntelligence gatheringMicrosoft SuiteGoogle SuiteCommunication skillsOrganizational skillsConflict resolutionTime management

Required

1–3+ years of experience in a Security Operations Analyst role

Must be well-versed in current technologies and open-source search methodologies

Must be a competent user of Microsoft Suite and Google Suite

Must be willing to sign an NDA and maintain strict confidentiality

Must be able to communicate effectively, both verbally and in writing

Ability to maintain a professional demeanor during stressful situations

Must be able to quickly adapt and excel in dynamic situations

Demonstrated organizational and time management skills

Successful client management experience

A demonstrated history of effective conflict resolution skills

Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations

Ability to attend training events and mandatory meetings that fall outside normal work hours

Ability to work 8 to 12-hour shifts both days and nights

Undergoing and meet company standards for background and reference checks, and drug tests if required

Exposure to sensitive and confidential information

Regular computer usage

Ability to handle multiple tasks concurrently

Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment

Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling

Must be flexible with the ability to work evenings, odd hours, and weekends with little notice

Frequent sitting and/or standing

Preferred

Bachelor's degree in a related field

Either bachelor's degree or equivalent military experience

Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management

Company

Crisis24

Crisis24 is an integrated security risk management company.

Founded in 1990

Montréal, Quebec, CAN

1001-5000 employees

https://crisis24.garda.com

H1B Sponsorship

Crisis24 has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)