Amazon Web Services (AWS) · 1 day ago
Data Center Operations Technician, ORD DCO
Chicago, IL
Full-time
Onsite
Entry Level
$56K/yr - $125K/yr
2+ years expAmazon Web Services (AWS) owns the design, planning, delivery, and operation of all AWS global infrastructure. The role of Data Center Operations Technician involves troubleshooting and resolving a range of data center infrastructure issues, ensuring optimal performance and reliability of AWS services.
ConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Show a strong aptitude for troubleshooting and problem solving
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting
Are biased to act in the absence of direction or support
Improve effectiveness through process innovation
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in a noisy environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
Qualification
Required
1+ years of Linux operating systems experience
Associate's degree in IT-related field or equivalent professional or military experience
2+ years of experience with server hardware
Lifting and moving material up to 40 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in a noisy environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Show a strong aptitude for troubleshooting and problem solving
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting
Are biased to act in the absence of direction or support
Improve effectiveness through process innovation
You will be required to work shift work that will include days/nights/weekends/holidays
Preferred
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus
Networking experience with CCNA and/or Network+ certifications is a plus
Associate's degree in IT-related field plus two years of progressively responsible experience preferred
Benefits
Equity
Sign-on payments
A full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-07
2026-01-07
2026-01-07
Company data provided by crunchbase