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Children's Aid · 1 day ago

Program Coordinator (OCA)

New York, NY

Full-time

Onsite

New Grad, Entry Level

$24.73/hr - $30.22/hr

Children's Aid is an organization dedicated to supporting families in need. The Program Coordinator will provide administrative and clerical support for the Direct Relief for Families program, ensuring efficient processing of requests and maintaining relationships with vendors.

CommunitiesEducationHealth CareNon ProfitSocial ImpactUnderserved Children

Responsibilities

Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures

Review and process all Direct Relief for Families Requests

Distribute all Direct Relief for Families checks and gift cards and ensure collection of receipts

Maintain Direct Relief for Families database and ensure that all information related to distributions of funds are recorded in the database on a weekly basis

Complete monthly reports on Direct Relief for Families Budget expenditures and balances

Work closely with caseworkers and other CA staff on the status of their Direct Relief for Families requests

Maintain vendor relationships, including pharmacies and utilities and follow up with vendors as needed

Submit check requests to Fiscal and follow up with Fiscal on status of checks

Complete monthly inventory and reconciliation of all gift card categories, maintenance of information gift cards logs and ensure orders with corporate office to replenish cards are submitted as needed

Provide investigative assistance with requests for electrical and rent arrear support; review and collaborate with the program team to find other supportive measures

Ensure compliance with funder expectations and provide support during program audits

Assist Marketing and Communications Department with the NYT Campaign needs on the direct assistance provided to families

Provide periodic training on Direct Relief for Families to the different divisions within the agency

Provide administrative support to department Director

Maintain a prompt and efficient workflow, with the expectation of processing or responding to requests within a 48-hour timeframe, to ensure consistent support for program operations and maintain service standards

Perform other duties as assigned