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Goodwill Industries of San Diego County · 1 day ago

Employment Services Job Developer II (Customized Programs)

Los Angeles, CA

Full-time

Onsite

Mid Level

3+ years exp

Goodwill Industries of San Diego County is a mission-integrated organization focused on providing job readiness training and employment opportunities. The Employment Services Job Developer II is responsible for delivering job search and post-placement retention services to program participants, while also overseeing administrative tasks and ensuring program goals are met.

EmploymentNon ProfitTraining

Responsibilities

Has thorough understanding of billing processes (where applicable) to ensure programs are maximizing billing. Thorough understanding of any outside resources including related referring or support agencies, related informational websites and accuracy of any program information on those websites, and related benefits assistance agencies where applicable)

Supervision of any assigned Job developer I or Case Managers including progressive discipline, evaluations, and training. Also ensures overall quality of program services, consistency in achieving program goals, and timeliness of services of all supervised personnel

Assists supervised staff and employers (where allowed) in appropriate participant crisis prevention intervention and problem solving techniques

Consistently exceeds placement and/or retention targets as set by the CP/BD Manager

As directed by the CP/BD Manager, responsible for assisting the department and/or organization implement and promote continuous improvement systems that result in maximizing productivity and revenue, eliminating waste, and ensuring quality services to all program customers (participants, collaborating agencies, funders, etc). Ensures all supervised staff do so as well

As directed by the CP/BD Manager, performs higher level networking by joining committees in the community related to program services and notifies the CP/BD Manager of any possible funding opportunities that might supplement current program efforts

Provides job development to companies and organizations resulting Employment Services participants obtaining long term competitive employment

Recruits participants for Customized Programs as designated by the CP/BD Manager. Responsible for prescreening, intake, program orientation, job search and job retention related counseling, all aspects of case management (including thorough and accurate database use to record participant efforts), placement documentation, and addressing participant and employer needs (where allowable) after placement to ensure retention

Must meet intake, placement, and retention goals (3 months, 6 months, 9 months, and 1 year or more) as set by the CP/BD Manager

Sets up interviews, and/or accompanies participants (as needed) to job interviews. Ensures participants are referred to and utilize wrap around services to overcome any barriers to employment

Maintains strong client relationships to ensure completion of job seeker assignments, timely submission of paystubs, and post placement communication

Attends internal and external program related educational job development meetings. Develops and maintains strong relationships with community agencies/organizations and potential employers that enhance the ability of program participants to get jobs, and makes presentations to explain and promote Employment Services programs

Monitors participant activity to ensure quality learning, and completion of program and work assignments, and quality outcomes. Ensures client files are complete according to both program and CARF requirements

Acts as a role model and mentor to program participants by exhibiting professionalism at all times in regards to respectful communication (oral and written) and interactions, job search and retention counseling, keeping scheduled appointments, following through with any agreements with participants, and holding clients accountable to program participation requirements

Promotes and demonstrates cooperation and teamwork. Assists and shares knowledge and information with other employees as needed or directed by the CP/BD Manager. Works to implement strategies developed by the CP/BD Manager in order to meet department goals

Performs other duties as required while maintaining performance measures as directed by the CS/BD Manager