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MemorialCare · 1 day ago

Registration Coordinator I

Long Beach, CA

Full-time

Onsite

Entry Level

$22.89/hr - $33.18/hr

1+ years exp

MemorialCare is a nonprofit integrated health system committed to providing patient-centric, affordable healthcare. The Registration Coordinator I position is responsible for the initial patient intake, demographic and financial data gathering, and ensuring compliance with hospital policies and standards.

ChildrenHealth CareHospitalMedicalNon Profit

Responsibilities

Triage patient intake for appropriate appointment schedule, review prior visit history, correct diagnosis, correct appointment and correct date/time

Obtain accurate and current patient demographic and financial information to establish a valid medical record and patient billing account. Expedite third party billing and collection in accordance with established hospital billing policies and standards. Facilitate professional fee billing for outpatient clinic visits

Complete and document the hospital’s Condition of Admission and advise patient of other related forms to ensure compliance with JCAHO regulations

Inform patients of and collect insurance information, co-payments, deductibles, or deposits. Follow established cash handling procedures. Provide out of pocket estimates for patients

Manage work queues to resolve errors in a timely manner

Ensure that clinical record systems are maintained in compliance with state and federal regulations

Direct patients and visitors appropriately giving clear and concise directions. Escort patients to service site when necessary

Cross-train to cover front desk and scheduling for imaging center

Performs other duties as assigned

Qualification

Hospital experienceMedical terminologyInsurance terminologyElectronic medical recordsTyping skillsBilingualCustomer serviceAttention to detail

Required

1 year of experience in hospital or outpatient/large medical group practice admitting setting or equivalent fast-paced customer service experience required

Experience and understanding of the hospital, outpatient, medical environment and government agencies

Knowledge of medical and insurance terminology