LanceSoft, Inc. · 5 months ago
Director, Operations Learning Process Enablement
United States
Full-time, Contract
Hybrid
Lead/Staff, Director/Executive
$50/hr - $55/hr
5+ years expLanceSoft, Inc. is looking for a Director of Operations Learning Process Enablement to modernize the delivery of learning solutions. The role involves leading the enablement strategy for internal and external learners, optimizing learning processes, and ensuring that learning initiatives align with business goals.
Information Technology
Responsibilities
Analyze end-to-end learning delivery processes and identify opportunities to standardize workflows, prioritize processes, and increase efficiency
Develop process documentation, SOPs, and enablement toolkits that standardize how content is developed, approved, and deployed across teams
Lead initiatives to improve the usability, accessibility, and performance of learning experiences delivered via the LMS and related systems
Collaborate with SMEs and program partners to convert complex processes into learner-ready assets and workflows aligned to organizational goals
Lead the design, implementation and oversight of learning content and systems governance policies including content lifecycle, training repository updates, and content revision SOPs
Establish intake and prioritization processes for learning-related requests ensuring clear alignment with enterprise and learning goals
Serve as a liaison to product and program teams to ensure processes remain smooth, systems are nimble and efficient with governance structures established by the Ops L&D and KM teams
Monitor and report on training creation, engagement, and user feedback to establish impact measurements for ongoing metrics and to inform strategic updates
Oversee the planning, execution, and evaluation of cross-functional learning enablement projects from intake to post-launch
Develop and maintain project plans, timelines, and risk mitigation strategies for enablement initiatives and process enhancements
Lead stakeholder forums and working groups to ensure transparency, accountability, and shared ownership in enablement projects
Qualification
Required
5+ years of experience in learning operations, process management, program enablement, or project management within a matrixed organization
Strong track record in building scalable governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon)
Demonstrated ability to lead cross-functional teams and translate business processes into actionable workflows and enablement plans
Proficiency in tools such as Confluence, JIRA, Articulate 360, and project management systems (e.g., Asana, Smartsheet, or MS Project)
Excellent written and verbal communication, stakeholder facilitation, and change management skills
Strategic thinker with the ability to balance big-picture planning with tactical execution
Proven ability to build relationships and influence others to action
The ability to travel 4-6 times a year to Client offices or on behalf of Client business
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase