Upstart · 7 hours ago
Senior Copywriter
United States
Full-time
Remote
Mid, Senior Level
$104K/yr - $143K/yr
5+ years expUpstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. As a Senior Copywriter, you will develop compelling copy for CRM communications and collaborate with various teams to enhance the brand's storytelling and engagement across multiple channels.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Develop copy that translates our products, brand, and value propositions into compelling concepts, content, and end-to-end consumer experiences
Write high-performing CRM copy including emails, push notifications, SMS, headlines, and longer-form content
Demonstrate a strong understanding of business objectives and create copy aligned to marketing, brand, and growth goals
Collaborate confidently with design partners, stakeholders, and legal to ensure clarity, compliance, and creativity in every deliverable
Bring forward fresh ideas and new approaches that deepen engagement and resonate with our audience
Stay up to date with industry trends, CRM best practices, and shifts in digital culture
Qualification
Required
5+ years of professional experience writing consumer-facing copy across Brand and Growth marketing
2+ years of experience in-house at a growth-focused consumer brand
Proven ability to ensure copy aligns to strategic goals and clearly answers the brief
Experience writing and collaborating directly within Figma
A portfolio that demonstrates strong CRM writing (emails, push, SMS), plus a range across channels such as social, digital, landing pages, paid ads, and more
Experience writing for financial services or other complex products in regulated industries
Ability to adopt and uphold a brand's tone of voice with consistency and nuance
Preferred
Strong understanding of strategic CRM and lifecycle marketing best practices
Exceptional storytelling skills that turn even complex topics into compelling, consumer-friendly copy
Ability to simplify dense technical information into clear, digestible language
Familiarity with cultural, digital, and linguistic nuance — and how to incorporate it thoughtfully into brand storytelling
Ability to develop guidelines, frameworks, and documentation that align teams and scale content quality
Experience leveraging AI tools to enhance creativity, improve efficiency, and innovate workflows
Benefits
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-23
Business Wire
2026-01-22
The Motley Fool
2026-01-03
Company data provided by crunchbase