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Alternate Solutions Health Network · 1 day ago

Remote Manager-Training and Education, Hospice

United States

Full-time

Remote

Senior Level

5+ years exp

Alternate Solutions Health Network is dedicated to the growth and development of its team members. The Manager of Hospice Training and Education provides leadership and support for Hospice Preceptors, ensuring effective training and onboarding across hospice agencies while developing educational materials and programs to maintain clinical and operational excellence.

Health CareHospital

Responsibilities

Accountable for coordination, support, and indirect leadership of Hospice Preceptors to drive training effectiveness and onboarding consistency across all hospice agencies

Maintain and continuously update hospice education programs, including:

Clinical new hire orientation

Role-specific onboarding pathways

Annual and ongoing clinical competencies

Documentation standards and EMR workflow education

Interdisciplinary team training

Ensure educational content is aligned with hospice regulatory requirements, accreditation standards, and internal policies

Partner with site Preceptors and Executive Directors to ensure appropriate role-based training offerings and opportunities for field staff

Lead the design and deployment of classroom, virtual, skills-based, and field training modalities for all hospice disciplines

Evaluate emerging training needs and identify gaps related to education, role readiness, and regulatory compliance

Act as liaison with Preceptors and site leadership to improve training alignment and clarify expectations

Own all hospice educational materials including curricula, competencies, manuals, e-learning content, and standardized training workflows

Collaborate cross-functionally with Compliance, Clinical Quality, EMR/IT, and Operations to ensure content remains accurate and updated

Recommend and implement improvements to education systems, processes, and learning technologies

Organize and allocate Preceptors to support market-level and system-level education activities

Identify risks and escalate concerns related to onboarding, training readiness, new initiatives, and role transitions

Participate in the development, implementation, and evaluation of training programs for hospice care delivery initiatives and performance improvement projects

Serve as a strong influence for field staff success, competency, and quality outcomes based on training delivered

Provide indirect management and functional oversight of Hospice Preceptors at each hospice location (with Preceptors maintaining reporting relationships to Executive Directors)

Lead, coach, and develop Clinical Training Specialists (future-state team), including performance evaluations, workflow oversight, and approval of expenses, PTO, and schedule needs

Continuously evaluate the effectiveness of hospice training programs to ensure all materials reflect current Conditions of Participation, hospice care practices, and organizational standards

Facilitate monthly calls with Executive Directors, Clinical Managers, and Preceptors to reinforce training standards, address barriers, and align on program updates

Manage allocation of Corporate Training Specialists to support internal and field training needs

Support hiring, onboarding, and performance monitoring of direct reports (future state)

Contribute to the long-term development and maturity of the Hospice Education program and training infrastructure

Qualification

Clinical licensureHospice experienceSupervisory experienceAdult learning principlesEMR systemsProcess improvementCommunication skillsCritical thinkingProblem-solvingAttention to detailFacilitation skills