Markondo · 2 weeks ago
Atlassian & Agile SME
US-VA-Chantilly
Full-time
Onsite
Senior Level
$180K/yr - $200K/yr
6+ years expMarkon is a premier consulting firm dedicated to advancing critical missions for the intelligence community and federal agencies. They are seeking an Atlassian & Agile SME to lead the configuration, governance, and adoption of the Atlassian toolchain while improving delivery outcomes across teams and leadership.
Property DevelopmentReal Estate
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as the SME for Jira Software and Confluence (plus Jira Service Management and Bitbucket as applicable)
Design, implement, and maintain Jira configurations at scale: issue types, workflows, schemes, custom fields, screens, permissions, notifications, and automation
Establish and enforce platform governance: standards, naming conventions, project creation controls, permission models, and lifecycle management
Build and maintain Confluence space architecture, templates, and knowledge governance to improve documentation quality and reuse
Partner with Product Owners, Scrum Masters, and delivery teams to strengthen Scrum/Kanban execution
Define and operationalize DoR/DoD, backlog hygiene standards, estimation approaches, and ceremony effectiveness
Create reusable templates for epics/features/stories with consistent acceptance criteria and traceability
Build dashboards and reporting across portfolios and teams: velocity, throughput, cycle time, lead time, WIP, burnup/burndown, delivery forecasts
Improve and sustain Jira data quality so reporting is reliable and comparable across teams
Translate leadership questions into measurable KPIs and actionable reporting
Implement workflow guardrails and automation using Jira Automation (and scripting tools like ScriptRunner where applicable)
Support integrations with SSO/IdP, collaboration tools, CI/CD, and version control systems
Support migrations and platform evolution (Cloud/Data Center), including testing, validation, and change communications
Provide tier-2/3 support for complex Jira/Confluence issues; troubleshoot and resolve root causes
Deliver training for end users, power users, and admins; develop quick-start guides and internal playbooks
Qualification
Required
An active TS/SCI with willingness to sit for a polygraph is required
6+ years of hands-on experience administering and configuring Atlassian tools (minimum requirement)
Strong expertise in Jira Software and Confluence configuration and governance at scale
Proven experience implementing/optimizing workflows, schemes, permissions, and automation
Practical experience enabling teams with Agile delivery (Scrum and/or Kanban)
Strong reporting skills: building dashboards, defining metrics, and improving data integrity
Excellent facilitation and communication skills; able to work with both technical and non-technical stakeholders
Preferred
An active TS/SCI w/ a CI poly from this client
Atlassian certifications (ACP) or equivalent demonstrated expertise
Experience with Jira Service Management (queues, SLAs, request types, knowledge base; Assets/CMDB a plus)
Experience with marketplace apps (e.g., ScriptRunner, Tempo, Structure, BigPicture, Xray/Zephyr)
Experience with Atlassian Cloud and/or Data Center migrations, upgrades, and performance tuning
Familiarity with REST APIs, automation scripting, and integration patterns
Experience in regulated environments (FedRAMP/NIST/DoD ILs), if applicable
Benefits
Medical
Dental
Vision
Life Insurance
Short-Term Disability
Long-Term Disability
401(k) match
Flexible Spending Accounts
EAP
Training and Tuition Assistance
Paid Time Off
Holidays
Company
Markondo
Markondo is a real estate company that provides property brokerage and development services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase