Apply on Employer Site

Parachute Health · 1 week ago

Product Design Manager

New York, NY

Full-time

Hybrid

Senior Level

$170K/yr - $210K/yr

Parachute Health is transforming post-acute care through a leading digital ordering platform for medical equipment and supplies. The Product Design Manager will lead the Payor and Platform design strategies, ensuring high-impact design and consistency across teams during a pivotal launch year.

Health CareMedicalSoftware

Growth Opportunities

No H1B

Responsibilities

Shape overarching UX strategy and inform prioritization for high-impact, cross-cutting design initiatives

Drive MVPs from concept through successful launch, ensuring design quality, cross-functional alignment, and readiness for validation and iteration to MLP

Ensure modular design solutions and workflows connect across customer segments and internal teams

Advocate for coherent, high-quality user experiences across distributed design efforts

Partner closely with PM, Engineering, and Ops leadership to align design strategy and external partner requirements with roadmap and sequencing decisions

Guide teams through early-stage, high-ambiguity initiatives, turning uncertainty into clear design strategy

Coach and unblock design ICs, enabling them to audit workflows, anticipate systemic design challenges, and proactively align complex stakeholder groups

Occasionally travel for in-person planning, research, validation, and business partner collaboration with Payors and benefits managers (~2x per quarter)

Manage up to five direct reports, supporting growth goal definition, skill development, and performance management

Foster a collaborative, growth-oriented design culture by mentoring designers, providing clarity on decisions, and encouraging autonomy while maintaining alignment

Support learning and skill development through intentional work assignments and regular 1:1s, ensuring every designer has visibility into their growth and impact

Ensure designers' work aligns with broader strategic goals and maintains consistency across projects, teams, and systems

Qualification

Leadership & Strategic ExpertiseFull Lifecycle ExperienceComplex B2B ExperienceSystems ThinkingHuman-Centered DesignTechnical ProficiencyCollaboration SkillsAdaptabilityCoachingEmpathyCommunication

Required

Proven experience leading design teams, shaping strategy, and coordinating cross-functional design work

Demonstrated contributions across the product lifecycle, with ability to balance strategy and execution at a high level

Experience designing for complex B2B, regulated, or operationally dense industries (eg. healthcare, fintech, government, enterprise SaaS), with comfort navigating related ambiguity, constraints, and multi-actor workflows

Track record of working effectively with PMs, Engineers, Operations, and leadership stakeholders to align design decisions with business goals

Comfortable operating in high-ambiguity, fast-moving environments, particularly in 01 or complex cross-cutting initiatives

Experience tackling cross-functional design problems, auditing workflows, and aligning multiple stakeholder groups around complex problems

Portfolio demonstrating strong critical thinking, problem-solving in complex domains, and user-centered design principles

Proficient in design and collaboration tools (Figma, Notion, Miro) with an understanding of technical constraints and possibilities