Boston Medical Center (BMC) · 1 day ago
Department Secretary Part time, Every other weekend
Boston, MA
Part-time
Onsite
Entry Level
$17.88/hr - $26.57/hr
1+ years expBoston Medical Center (BMC) is seeking a Department Secretary to provide clerical support in a healthcare setting. The role involves greeting and directing patients, coordinating office activities, and maintaining communication data while ensuring a positive customer service experience.
Health CareHospitalMedicalNon Profit
Responsibilities
Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner
Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in a timely manner
Maintains communication data
Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets
Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system
Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc
Coordinates and makes appointments for transportation for patients and related materials
Interface among various departments works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials
Performs a variety of office and clerical functions
Coordinates unit’s communications
Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy
Maintains appropriate manual/computer logs records, and unit databases
Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff
Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc
Follows established practice standards, policies, procedures, protocols, guidelines, and regulations
Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record
Follows established hospital infection control and safety procedures
Performs other duties as needed
Qualification
Required
Requires a high school education or GED
One to two years' previous clerical experience. Healthcare setting preferred
Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems
Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment
Organizational skills to effectively set priorities and efficiently complete assigned work
Ability to effectively apply basic administrative skills
Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served
Benefits
Medical
Dental
Vision
Pharmacy
Contract increases
Flexible Spending Accounts
403(b) savings matches
Earned time cash out
Paid time off
Career advancement opportunities
Resources to support employee and family wellbeing
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
5001-10000 employees
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Leadership Team
David Beck
Senior Vice President & Chief Legal Counsel
Recent News
2025-11-11
2025-11-10
Company data provided by crunchbase