American Operator · 1 day ago
ERP Implementation Consultant, Human Capital Management
United States
Full-time
Hybrid
Entry, Mid Level
2+ years expAmerican Operator is looking to place an ERP Implementation Consultant focused on Human Capital Management into one of their portfolio companies. The Implementation Consultant is responsible for delivering successful Tyler software implementations aligned with client workflows and business needs, requiring strong consulting skills and functional expertise in government enterprise systems.
Financial Services
Responsibilities
Analyze client business processes and document functional and technical requirements
Consult with clients to align Tyler software with business workflows and operational needs
Configure software, recommend process improvements, and support system remediations
Design and deliver training and knowledge transfer sessions (on-site and virtual)
Educate users on system functionality, data entry, administration, security, and permissions
Support data conversions, including data mapping, validation, and issue resolution
Create or customize reports to meet client requirements
Troubleshoot client issues and collaborate with Support, Development, and QA teams
Develop client-facing and internal documentation (e.g., guides, quick tips)
Serve as a liaison between clients and technical teams, translating technical concepts for non-technical users
Maintain project documentation, client communications, timesheets, and expense reports
Identify and escalate risks or issues impacting project scope, timeline, or budget
Participate in user conferences and facilitate assigned user group sessions
Qualification
Required
2+ years of experience in software implementation, consulting, or business process analysis
Hands-on experience with government enterprise systems, including human capital management, payroll, leave management, or personnel administration
Strong understanding of business workflows and system configuration
Excellent communication, presentation, and client-facing skills
Ability to work independently and collaboratively in a dynamic environment
Willingness to travel 25–50% to client sites
Preferred
Experience implementing enterprise software for public sector or government clients
Familiarity with Tyler Technologies products or similar ERP systems
Experience with data conversions, reporting, and system integrations
Background in training delivery or adult learning methodologies
Proven ability to manage multiple projects and client engagements simultaneously
Company
American Operator
American Operator (formerly Mainshares) is reviving the American Dream by transitioning great small businesses to the next generation of local ownership.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase