Darley · 5 days ago
IT Applications Support Specialist
W.S. Darley & Co. is a family owned and operated business supplying high-quality equipment solutions to military and first responder customers. They are seeking an IT Applications Support Specialist to provide support for various business applications, troubleshoot issues, and assist with application maintenance and user training.
ConsultingLegalRetail
Responsibilities
Provide support for applications such as JD Edwards, Salesforce, Power BI, and AI tools
Troubleshoot and resolve application-related issues
Assist with application configuration, maintenance, and upgrades
Collaborate with IT teams to ensure smooth integration across systems
Document issues and resolutions for future reference
Train and support end-users on application functionality
Monitor application performance and ensure security compliance
Perform basic SQL queries and data analysis to support reporting and decision-making
Qualification
Required
Provide support for applications such as JD Edwards, Salesforce, Power BI, and AI tools
Troubleshoot and resolve application-related issues
Assist with application configuration, maintenance, and upgrades
Collaborate with IT teams to ensure smooth integration across systems
Document issues and resolutions for future reference
Train and support end-users on application functionality
Monitor application performance and ensure security compliance
Perform basic SQL queries and data analysis to support reporting and decision-making
0–3 years of experience in IT application support or related roles (internship experience welcome)
Strong problem-solving and communication skills
Ability to work independently and as part of a team
Preferred
Familiarity with JD Edwards, Salesforce, Power BI, and SQL or similar tools are preferred
Bachelor's degree in IT, Computer Science, or related field preferred (or equivalent experience)
Benefits
PTO
Paid Holidays
Tuition Reimbursement
Health & Wellness Reimbursement
Medical
Dental
Vision
Life & Disability
HSA with Darley contribution
FSA
401K/Roth with match and profit sharing
Darley paid life insurance