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Acadia Insurance (a Berkley Company) · 1 day ago

Technical Delivery Manager

US-DE-Wilmington

Full-time

Onsite

Senior Level

7+ years exp

Acadia Insurance, a Berkley Company, is seeking a dynamic Technical Delivery Manager to lead complex infrastructure and application initiatives across their engineering divisions. This role involves guiding teams through agile practices, driving delivery excellence, and ensuring alignment between technology solutions and business needs.

Commercial InsuranceInsurance

Responsibilities

Planning, coordinating, and communicating at a team and ART level. Identifying and resolving blockers for the teams. Identifying and mitigating current and future risks to delivery

Actively monitoring delivery and identifying areas for continuous improvement

Engaging with Business Stakeholders. Understanding their needs, priorities, and concerns

Clearly presenting delivery progress to leadership and business stakeholders from feature inception to adoption

Balancing refinement activities alongside sprint deliverables to maintaining a healthy backlog

Perform project analysis, manage risks, identify, and influence necessary course corrections, creatively solve problems

Facilitates daily stand-ups, reviews, retrospectives, sprint planning, and demos, plans projects and releases

Understanding the technology landscape, constantly being aware of changes, proactively communicating changes to teams

Onboarding resources and staff. Coaches’ teams to achieve higher levels of agile maturity

Managing vendor relationships

Navigating an ever-changing landscape showing flexibility while working with 60+ organizational units

Manages several concurrent projects to ensure their on-time delivery according to customer expectations

Oversees Jira ticketing system and assigns tasks; and applies innovative approaches, methodologies, and/or techniques while directing projects, programs, and activities

Utilizes experience and expert knowledge for establishing and documenting policies and standard operating procedures for the team

Qualification

Agile practicesTechnical expertiseVendor managementProject managementSAFe CertificationJiraConfluenceLean Portfolio ManagementCustomer Service OrientationQuick Decision MakingTeam BuilderTransformational LeadershipFlexibilityPersonal Ownership

Required

Deep technical expertise with strong leadership and communication skills

Experience in leading complex infrastructure and application initiatives

Ability to guide teams through agile practices

Experience in planning, coordinating, and communicating at a team and ART level

Ability to identify and resolve blockers for the teams

Experience in identifying and mitigating current and future risks to delivery

Ability to actively monitor delivery and identify areas for continuous improvement

Experience engaging with business stakeholders to understand their needs, priorities, and concerns

Ability to clearly present delivery progress to leadership and business stakeholders from feature inception to adoption

Experience balancing refinement activities alongside sprint deliverables to maintain a healthy backlog

Ability to perform project analysis, manage risks, and identify and influence necessary course corrections

Experience facilitating daily stand-ups, reviews, retrospectives, sprint planning, and demos

Ability to understand the technology landscape and proactively communicate changes to teams

Experience onboarding resources and staff and coaching teams to achieve higher levels of agile maturity

Experience managing vendor relationships

Ability to navigate an ever-changing landscape while working with 60+ organizational units

Experience managing several concurrent projects to ensure on-time delivery according to customer expectations

Experience overseeing Jira ticketing system and assigning tasks

Ability to apply innovative approaches, methodologies, and/or techniques while directing projects, programs, and activities

Experience establishing and documenting policies and standard operating procedures for the team

Preferred

SAFe, PgMP and/or PMP Certification

Experience with Atlassian suite of tools, specifically Jira and Confluence

Experience implementing or working with a Lean Portfolio Management Organization

7+ years' experience in managing multiple medium-to-large scale IT Infrastructure projects/programs collaborating with cross functional teams in the financial services industry