Optum ยท 1 day ago
Lead Medical Assistant MA, Danbury Internal Medicine
Danbury, CT
Full-time
Onsite
Mid, Senior Level
$17.74/hr - $31.63/hr
1+ years expOptum, through ProHealth Physicians, is a leading community-based medical group committed to exceptional care and service. The Lead Medical Assistant supports the care team by performing clinical and administrative tasks, ensuring patient care and guiding MA team members.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Provide patient care, clinical summary and direction on next steps or follow up
Perform phlebotomy for patients as needed
Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
Carry out standing orders consistent with practice policies and procedures
Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
Assist care team to assure smooth office operation and delivery of excellent service through teamwork
Provide attention to patients in a manner that builds confidence, trust and loyalty
Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
Maintain open lines of communications with care team and Regional Management team
Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
Adhere to all patient safety initiatives and infection control regulations
Suggest and participate in organizational initiatives and projects including workflow improvement initiatives
Orient new employees, train staff as directed, and may serve as preceptor
Serve as office liaison with internal stakeholders
May be required to float to other regional offices on ad hoc basis as necessary
Perform other duties as assigned
Qualification
Required
High School Diploma or GED
Graduate of Accredited Medical Assistant program
Certified Medical Assistant or Registered Medical Assistant
Intermediate level of computer proficiency in Microsoft Office
Fully proficient in all medical assistant job functions
1+ years of MA experience in a primary care setting
Experience working with Epic
Knowledge of medical terminology
Knowledge of ICD - 10 and CPT coding
Preferred
Phlebotomy experience
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase