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NEOGOV · 1 day ago

Administrative Review Program Coordinator (WMS2)

Thurston County – Tumwater, WA

Full-time

Hybrid

Senior Level

$90K/yr - $128K/yr

5+ years exp

The Department of Revenue (DOR) is currently hiring an Administrative Review Program Coordinator in the Administrative Review and Hearings Division, located in Tumwater, WA. This role involves reviewing significant tax determinations, leading the Washington Tax Decision publication process, and providing training and support to various divisions within the department.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Reviews select drafts of significant determinations to ensure they consistently apply state tax law and Department policy and approves their issuance

Leads the Washington Tax Decision (WTD) publication process for precedential decisions by acting as chair of the WTD panel

Makes recommendations to Executive management on whether to grant or deny taxpayers’ requests for executive-level review of their petitions for review or reconsideration on the grounds that the petition involves an issue that has industry-wide significance or is one of first impression

Acts as the Director’s designee on cases that the Department has granted executive-level review

Leads ARHD’s training efforts by developing training or coordinating the development and presentation of training. The training that this position will work on includes continuing legal and accounting education training for Department employees, continuing legal and accounting education training sponsored by external stakeholders, and training for ARHD’s staff on case processing and legal procedures. This position will regularly participate in training as a presenter, co-presenter, panelist, and/or moderator

Serves as ARHD’s liaison to the Department's divisions whose actions are subject to ARHD review, such as Audit, Compliance, Taxpayer Account Administration, Working Families Tax Credit, and Interpretations and Technical Advice. This duty includes leading the quarterly meetings with these divisions

Drafts determinations for select cases as assigned by the Program Manager or Assistant Director. These cases are typically in backlog status and involve complex issues

Qualification

Washington Tax Policy MasteryExecutive-level CommunicationLegal ResearchProject ManagementAccountabilityDiversityInclusionNegotiation SkillsEthicsProfessionalismWritten Communication

Required

Effectively translate complex, technical, or legal concepts into messages that lay persons can readily understand

Organize the flow of information in a document or decision so that facts or ideas build upon one another logically to lead the reader to a specific conclusion

Write clear and concise legal documents that reflect current law and which contain succinct nature of action statements, contain accurate issue statements, make findings of fact based on the evidence, and apply the facts to the law to reach correct legal conclusions

Ability to review the work of others and provide edits and comments necessary to improve fact-finding, legal research, analysis, and writing

Explain or present information in a clear, concise, logical manner that achieves understanding of the intended message, tailored to the audience

Ability to collaborate effectively with the Attorney General's Office and Executive leadership on high-risk, first-impression, or industry-wide matters

Demonstrated skill in risk-aware public communication and message management for matters scrutinized by taxpayers, practitioners, industry, legislature, Governor's Office, and media

Demonstrated competence in project or program management (scoping, scheduling, performance measures, risk reduction, and quality controls) to lead special projects, backlog reduction initiatives, and cross-divisional training programs

Knowledge of the principles of effective quality management

Ability to organize, motivate, lead, and train professional personnel

Work cooperatively with other team members to achieve team goals and contribute to group solutions through constructive feedback and the open exchange of ideas and suggestions

Demonstrated mastery of Washington's tax statutes; administrative rules; excise tax advisories, and other tax policy documents

Strong working knowledge of the agency's administrative processes for assessment, collection, auditing, administrative review, and appeals procedures, with the ability to harmonize determinations with agency policy and precedent

Advanced competence in policy analysis, including reviewing draft rules, excise tax advisories, and other public guidance, and analyzing proposed legislation for operational, fiscal, compliance, and litigation impacts

Achieve results with little direction or oversight, initiate actions needed to achieve results, and be self-motivated to produce excellent work

Manage a caseload to meet performance measures, deadlines, and work schedules

Appropriately balance quality of work with ability to meet deadlines

Identify and handle competing case priorities. Make effective decisions within short timeframes and takes appropriate action. Be acutely aware of timeframes and successfully meets deadlines to ensure continued delivery of services

Maintain focus on individual cases over long periods of time. Proactively reviews cases to identify required

Respect and maintain confidentiality of taxpayer information

Avoids inappropriate situations and actions which present the appearance of a conflict of interest

Demonstrate ethical behavior and impress its importance upon others

Use public's funds and resources appropriately

Demonstrate neutrality and lack of bias in the hearing and fact-finding process

Act in a professional and ethical manner, demonstrate judicial demeanor, and treat all taxpayers and DOR staff with dignity and respect

Act in accordance with RPC's, Executive Ethics Act, and statutory hearing authorities

Maintain a U.S. state or tribal bar membership

Conduct relevant legal research using available resources

Identify and analyze complex tax issues by interpreting and applying rules, laws, and other research material

Exercise good judgment by making sound and well-informed decisions. Perceive the impact and implications of decisions. Make effective and timely decisions even when data is limited or when solutions produce unpleasant consequences. Know when to seek assistance

Recognize issues that are first impression, have potential conflicts with current law and policy, or may be of a highly sensitive nature with political, economic, or social implications, and be willing to take a lead position in coordinating agency wide efforts to resolve the conflicts

Recognize situations where settlement may be a viable alternative to issuing a decision, make referrals and/or initiate and facilitate settlement discussions, and acquire the approval of ARHD management or executive when necessary

Understand that limits exist around financial negotiations due to resource constraints and authority. Carefully review resource information and develop reasonable options within the limitations that exist

Make recommendations for settlement and the rejection of offers or counteroffers; when requested, draft proposals in precise, understandable language; and bring together policy, legal and, when applicable, personal perspectives to support an informed decision

When requested, draft closing agreements using precise, understandable, and enforceable language using the agency authorized template

Creates a workplace where differences are embraced and valued; where respect for the individual is the foundation for providing every employee with the opportunity to develop their skills and talents so they can achieve their highest level of success

Reaches out to leverage diverse points of view, talents and capabilities. Is accountable for the impacts of their approach, decisions and actions on themselves, coworkers, stakeholders and customers

Demonstrates commitment to promoting and fostering an inclusive and culturally humble environment for all individuals, including those who come from traditionally marginalized backgrounds

Preferred

Admission to practice law in Washington or graduation from an accredited school of law and current admission to practice before the highest court of a state, District of Columbia, or federally recognized tribe

For current or past employees of DOR: One year as a Tax Policy Specialist 4

For any applicant: Five years of experience as 1) hearings examiner in a governmental agency, 2) assistant attorney general, 3) practice as an attorney. An LL.M or Master's degree in taxation or closely allied field will substitute for one year of experience

Knowledge of federal tax laws

Knowledge of major local, state, national and international business, economic, political and tax trends

Experience delivering presentations to a variety of audiences, including internal and external stakeholders

Progressively responsible experience in the management of people and organizations and training in modern management and personnel principles and techniques

Experience chairing publication panels, enforcing editorial standards, and public disclosure compliance