Capps Plumbing and Sewer, Inc. ยท 1 day ago
TCOLE - IT Business Analyst IV
Texas Comm on Law Enforcement6330 E HWY 290
Full-time
Onsite
Senior Level
$84K/yr - $105K/yr
5+ years expCapps Plumbing and Sewer, Inc. is part of the Texas Commission on Law Enforcement, which aims to ensure high standards in law enforcement personnel. They are seeking an IT Business Analyst IV to perform advanced business analysis, support the systems development life cycle, and align IT projects with organizational goals.
CommercialCustomer ServiceProperty ManagementResidential
Responsibilities
Oversees the gathering, development, and documentation of user requirements for complex IT systems and modernization initiatives
Creates, reviews and analyzes complex system documents to convey business requirements and support efficient system design
Uses familiarity with modern technologies to formulate detailed project plans and implementation strategies
Analyzes existing processes, applications, and services for modernization opportunities and monitors the backlog for consolidation of project activities with modernization initiatives
Facilitates and leads requirements gathering activities with subject matter experts and process owners across the organization
Works closely with IT Operations and Development teams, as well as process owners, to execute project plans effectively
Reviews, assesses, and develops business documentation and processes to support organizational effectiveness and regulatory compliance
Coordinates and assigns work to external vendors and contractors, defining, assigning, and evaluating their work to complete projects and service requests
Creates use cases, coordinates and/or participates in user acceptance testing (UAT) and testing of new system functionality to validate quality and ensure user satisfaction
Monitors project progress and ensures adherence to established timelines and quality standards throughout the systems development life cycle
Collaborates with project stakeholders, leaders, and executive staff to ensure alignment with strategic objectives
Identifies potential project risks and difficulties and designs strategies to mitigate or avoid them
Closes communication and feedback loops with project stakeholders throughout all phases of implementation
Creates comprehensive business documentation and end user guides to support system adoption and operational effectiveness
Prepares budgetary cost estimates and develops project implementation proposals, documentation and scheduling; writes technical specifications and requests for proposals
Analyzes program policies and procedures to determine their effect on automated systems and system functional areas
Other duties as assigned
Qualification
Required
Bachelor's Degree in Computer Science, Information Systems, Data Analytics, Business Administration, or related fields from an accredited institution
Five to eight (5-8) years of progressively responsible experience in business analysis, project management, or related IT field, with at least three (3) years specifically in the IT industry
Ability to maintain the highest standards of security and safeguard critical infrastructure. This includes adhering to strict background checks, reporting any suspicious activities, and participating in security training and drills as required
Knowledge of software development life cycle and systems development life cycle concepts; business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources; and project management principles and practices
Knowledge of modern information technologies and their application to business processes and organizational effectiveness
Skill in business analysis methodologies; in analyzing and evaluating complex information technology applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues
Skill in Project Management, organization, negotiation, communication, change management, quality assurance, and Agile project methodologies
Ability to analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications; to communicate in writing; to translate user/business needs into a technical style; to communicate technical instructions to system users; to analyze, evaluate, and integrate business rules into system requirements; to exercise sound judgment in making critical decisions; and to communicate effectively
Ability to direct program activities, solve complex problems, develop policies and procedures, and manage multiple projects independently
Ability to work with minimal supervision, prioritize competing demands, and make strategic decisions within established guidelines
Ability to establish effective working relationships with diverse stakeholders across divisions and external agencies
Ability to motivate others to meet deadlines without direct supervisory authority
Preferred
Project Management Professional (PMP), Certified Business Analysis Professional (CBAP), or Project Management Institute certification (PMI-PBA or PMI-ACP)
Certified ScrumMaster (CSM) or Certified Scrum Product Owner (CSPO) certifications
Experience working within Texas state government, regulatory agencies, or law enforcement administration
Experience implementing enterprise IT systems, data governance programs, or information management systems in a government or regulated environment
Knowledge of Agile project methodologies and frameworks including Scrum and Kanban
Understanding of law enforcement data systems, regulatory compliance requirements, and public safety information management
Experience with vendor management, contract coordination, and procurement processes for IT services and solutions
Experience providing training or technical assistance to government personnel on system implementation and business processes
Proficiency with project management tools, database management systems, and business intelligence platforms
Benefits
Comprehensive health, dental, and vision insurance plans with several types of coverage to state employees and their eligible family members
12 - 16 days of annual paid holidays
At least eight hours of paid vacation and up to eight hours of paid sick leave each month for full-time employees
Retirement options with the State of Texas Retirement that provide flexibility and security
Health and Wellness programs including wellness leave, fitness and weight management programs, and personalized wellness tools
TCOLE is a qualifying organization for the Public Service Loan Forgiveness Program
The Discount Purchase Program provides access to an online marketplace offering discount on a wide range of products and services
Company
Capps Plumbing and Sewer, Inc.
Capps Plumbing and Sewer is a family-owned and operated plumbing business serving Chicago's north and northwest suburbs for 30 years.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Joe Capps
Owner and Co-Founder
Recent News
Company data provided by crunchbase