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Jackson Hewitt Tax Service Inc. · 1 day ago

Assistant District Manager

Denver, CO

Full-time

Onsite

Entry, Mid Level

$57K/yr - $58K/yr

2+ years exp

Jackson Hewitt Tax Service Inc. is seeking a Seasonal Assistant District Manager to provide business leadership development and manage day-to-day activities of seasonal team members across multiple locations. The role involves overseeing operations, recruiting, employee performance monitoring, and ensuring compliance with company standards to maximize efficiency and profitability.

Financial Services

Hiring Manager

Angela Galloway

Responsibilities

Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability

Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process

Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues

Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions

Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness

Resolves client complaints or answers client questions regarding policies and procedures

Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes

Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area

Qualification

Management experienceTax knowledgeClient service skillsOrganizational skillsCommunication skillsEntrepreneurial spiritSoftwareInterpersonal skillsWork under pressure

Required

Associate degree or equivalent related business experience

2 years previous management or supervisory experience required with a passion for leading and inspiring others

Entrepreneurial spirit that inspires out of the box thinking to impact business results

Strong communication, interpersonal, organizational, and client service skills

Must possess reliable transportation, insurance, and a driver's license in good standing

Ability to sustain energy and remain available to subordinates during season including evenings and weekends

Ability to work under pressure, in a fast-paced working environment

Preferred

Course of study in management or in tax preparation and/or accounting preferred

Tax knowledge preferred

Proficiency with a variety of computer software applications such as electronic mail, internet browser, Dayforce or other HR information system, online time-tracking, Word, and Excel preferred

Knowledge in accounting or tax preparation software preferred