Community Health Systems · 2 days ago
Patient Accounts Analyst I
United States
Full-time
Remote
Entry Level
1+ years expCommunity Health Systems is one of the nation’s leading healthcare providers, committed to helping people get well and live healthier. The Patient Accounts Analyst I is responsible for managing all aspects of the revenue cycle for assigned clinic locations, ensuring timely and accurate resolution of billing issues and optimizing financial performance.
Health CareHospital
Responsibilities
Reviews workflow dashboards and accounts receivable (AR) aging reports to identify trends in key financial performance indicators (KPIs) affecting clinic revenue cycle outcomes
Researches and resolves billing delays, insurance denials, and payment discrepancies, ensuring timely submission and payment of accounts
Performs root cause analysis to identify recurring issues in billing workflows and collaborates with clinic personnel to prevent reoccurrence
Processes account adjustments in accordance with PPS/CHS policies and compliance regulations
Provides training and education to clinic personnel on billing policies, system workflows, and best practices for revenue cycle efficiency
Documents all communication, training sessions, and issue resolutions between clinic staff, corporate personnel, and revenue cycle teams to maintain accurate records
Maintains current knowledge of federal and state billing regulations, ensuring compliance with payer guidelines and revenue cycle best practices
Identifies and escalates complex issues outside standard workflows, ensuring timely resolution through the appropriate leadership channels
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Qualification
Required
H.S. Diploma or GED required
1-2 years of experience in medical billing, patient accounts, insurance claims processing, or revenue cycle operations required
Strong understanding of medical billing processes, revenue cycle workflows, and payer reimbursement policies
Proficiency in Athena, Microsoft Excel, and other billing/accounting systems
Ability to analyze and interpret revenue cycle data, identifying trends and process improvement opportunities
Excellent communication and interpersonal skills, with the ability to train and support clinic personnel
Strong problem-solving and critical-thinking skills, with the ability to research and resolve complex patient account issues
Ability to work independently while maintaining a collaborative approach to revenue cycle optimization
Preferred
Associate Degree or higher in Healthcare Administration, Business, Accounting, or a related field preferred
Experience working with Athena, Epic, or other practice management systems preferred
Benefits
Medical, dental and vision, insurance
Flexible scheduling
401k
Company
Community Health Systems
Community Health Systems is one of the nation’s leading healthcare providers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.67B2025-07-28Post Ipo Debt· $1.79B
2024-05-21Post Ipo Debt· $1.12B
2023-12-11Post Ipo Debt· $750M
Leadership Team
Jason Johnson
SVP, Chief Accounting Officer
Hunter Phillips
Director Strategic Consumer Engagement
Recent News
Business Wire
2025-12-03
Morningstar.com
2025-11-05
PR Newswire
2025-10-28
Company data provided by crunchbase