American Repair Maintenance · 2 weeks ago
Director of Sales and Business Development
Spring Lake, MI
Full-time
Hybrid
Director/Executive
8+ years expAmerican Repair Maintenance (ARM) is a full-service repair and preventative maintenance partner serving over 20,000 locations in the US. The Director of Sales & Business Development is responsible for accelerating growth, expanding market share, and strengthening client partnerships while leading the Sales and Business Development team to achieve exceptional client service and measurable results.
Facilities Services
Responsibilities
Develop and execute the company’s sales strategy in alignment with business goals and objectives
Lead, mentor, and oversee the Sales and Business Development team to achieve growth targets and deliver exceptional client service
Establish and present clear performance metrics, KPIs, and accountability measures for the sales organization
Collaborate with executive leadership to forecast, budget, and allocate resources effectively
Identify and pursue new business opportunities while expanding relationships with existing clients
Drive the full sales cycle, from lead generation to closing, for strategic accounts
Provide technical expertise and consultative support to clients to ensure optimal solutions are delivered
Negotiate high-value contracts and agreements in line with company policies and objectives
Ensure the sales team is equipped to deliver superior client experience
Review and enhance client retention strategies to increase satisfaction and long-term partnerships
Monitor client feedback and proactively address challenges or areas of improvement
Negotiate and close high-value contracts and partnerships
Work closely with cross-functional teams, including Operations, Client Service, Marketing, and Finance, to ensure alignment of sales efforts with company initiatives
Deliver regular sales performance updates, forecasts, and market insights to the President and leadership team
Represent the company at industry events, trade shows, and client meetings to strengthen brand presence
Travel at least 20% of the time for client meetings, industry events, or company-wide initiatives
Qualification
Required
Bachelor's degree in business administration, sales, marketing, or related field
Minimum of 8–10 years of progressive sales experience, with at least 3–5 years in a leadership role
Strong technical background with the ability to understand and communicate complex solutions to clients
Proven track record of achieving and exceeding revenue goals
Demonstrated success in leading, developing, and motivating high-performing teams
Exceptional negotiation, communication, and presentation skills
Ability to analyze data, forecast trends, and translate insights into actionable strategies
Willingness and ability to travel at least once per quarter
Preferred
MBA preferred
Benefits
Competitive medical, dental, and vision insurance
Company-paid life and long-term disability insurance
Voluntary AD&D and short-term disability insurance
Employee Assistance Program
Paid time off
6 paid company holidays
Flexible work schedule
Company
American Repair Maintenance
ARM is a self-performing operation, equipped with staff throughout the region to service clients directly.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Eric Wolff
Partner, President
Company data provided by crunchbase