Human Services Manager jobs in United States
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City of Fort Worth · 1 day ago

Human Services Manager

The City of Fort Worth is one of the fastest growing large cities in the U.S. and is seeking a Human Services Manager for the Neighborhood Services Department. The role involves overseeing the implementation of various programs aimed at strengthening families and neighborhoods through social services and community development initiatives.

Business DevelopmentConsultingGovernment

Responsibilities

Managing federally grant-funded programs, including meeting outputs/outcomes and reporting
Overseeing the planning, coordination, and implementation of in-person and virtual outreach events, including location selection, partner agency coordination, advertising efforts, and staffing coverage
Working in Neighborly or other client-related software
Analyzing issues, exercising sound judgement, and resolving problems in a timely and effective manner
Providing leadership and supervision to staff at multiple levels to ensure achievement of program and departmental goals, including oversight of work products, staff development, performance management, and participation in hiring and disciplinary processes
Developing and tracking metrics and key performance indicators, for data analysis on grants and projects
Working with community agencies and other community members
Drafting of documents such as Mayor and Council communications (M&C), Policy Organizing work projects within a team environment

Qualification

Community Action PartnersGrant managementProgram coordinationCustomer communicationData analysisSupervisory skillsLeadershipProblem solving

Required

Bachelor's degree from an accredited college or university with major course work in public administration, business administration, political science, sociology, psychology, social work or a related field
Five (5) years of increasing responsible social welfare or community agency experience, including two (2) years of administrative and supervisory responsibility

Preferred

Experience and knowledge of Community Action Partners, specifically CSBG and CEAP
Experience managing high-volume customer communications and professionally resolving difficult or escalated customer concerns via phone and email
Experience coordinating and managing programs or projects to ensure timely and effective completion
Experience overseeing an advisory or other council comprised of elected members from the community

Benefits

11 Paid Holidays
Medical
Dental
Vision
Paid Time Off
Pension Plan
Professional Development Opportunities

Company

City of Fort Worth

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City of Fort Worth is the local Government authority.

Funding

Current Stage
Late Stage

Leadership Team

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Courtney August
Human Resources Business Partner
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Garry Brandenburg
Chief Safety Officer, Transportation & Public Works / City of Fort Worth, TX
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