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Global Lending Services LLC · 1 day ago

Operations Supervisor

Tempe, Arizona

Full-time

Onsite

Mid Level

Global Lending Services is a company focused on providing affordable auto financing options through advanced analytics and technology. The Operations Supervisor is responsible for overseeing the daily operations and management of a team, ensuring performance objectives are met and fostering a collaborative culture within the organization.

AutomotiveFinancial Services

H1B Sponsor Likely

Responsibilities

Overseeing the day-to-day operation and management of a team of associates to ensure individual and team performance objectives are met

Responsible for the development of team members through daily feedback, coaching, training, and recognition strategies

Support the development, administration and compliance of departmental and company procedures, policies, and metrics

Analyze data to drive process improvement, increase performance and efficiencies, reduce operational risk, and prevent loss

Provide training, guidance, performance coaching and feedback to direct or indirect employees

Research, implement and execute departmental workflows, recommend opportunities for improvement

Develop and maintain department goals and employee work schedules to meet operational objectives and customers service level requirements

Monitor calls and drive resolutions for escalated concerns and complaints

Provide managerial oversight for departmental staffing and employee performance

Ensure compliance with Federal, State, Regulatory and company requirements

Maintain electronic records and files that support work performed, results, and outcomes

Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management

Demonstrate commitment to the organizational core values and key competencies

Perform additional assignments and special projects as required by the needs of the company or as directed by management

Qualification

Data analysisProcess improvementTeam leadershipBachelor's degreeConfidential information managementMicrosoft Office proficiencyOral communicationWritten communicationOrganizational skillsCross-functional collaborationInitiativeAdaptability

Required

Bachelor's degree is required

Strong oral and written communication skills

Demonstrated ability to motivate and lead a team - provide quality training, guidance, performance coaching, and feedback to assigned staff

Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities

Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business

Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness

Team player that can adapt in a fast paced and changing environment

Proficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required

Benefits

Competitive base pay and performance bonuses, dependent on role

Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

401K with employer match and 100% immediate vesting

Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

Paid Volunteer Time Off (VTO) Annually

Tuition Reimbursement

Parental Leave

Business casual work environment

Company

Global Lending Services LLC

Glassdoor3.5

Our mission.

Founded in 2011

Atlanta, Georgia, USA

1001-5000 employees

http://glsauto.com

H1B Sponsorship

Global Lending Services LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (15)

2023 (14)

2022 (6)

2021 (16)

2020 (16)