Service Minds · 1 day ago
HVAC Dispatcher
Dispatch, Bradenton, FL, US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrService Minds is looking for a highly organized and energetic In-Office Dispatcher to join their team. In this essential role, you will serve as the bridge between customers and technicians, ensuring seamless scheduling, clear communication, and top-tier service delivery.
Building MaintenanceHeating Ventilation and Air Conditioning (HVAC)
Responsibilities
Deliver exceptional customer service by addressing inquiries, offering solutions, and ensuring customer satisfaction
Efficiently dispatch service technicians from our office to job sites—optimizing routes and response times
Maintain consistent, professional communication with customers, technicians, and internal teams
Accurately record service details, technician hours, and job-related information in our dispatch system
Qualification
Required
Experience in dispatch operations, ideally in a fast-paced, service-driven environment
Proficiency with dispatch software (e.g., ServiceTitan) or similar platforms
Strong multitasking and organizational skills
A calm, professional demeanor under pressure—you're great at problem-solving on the fly
Excellent communication skills, both written and verbal
A team-first attitude and eagerness to learn and grow in a collaborative environment
Benefits
FREE Health Savings Account (HSA) medical plan for employees, plus additional affordable health coverage options.
Dental and vision insurance.
Company-paid life insurance and long-term disability insurance.
Paid Time Off (PTO) and paid holidays.
401(k) with employer match.
Management-in-training programs and career path opportunities for long-term growth.
Employee discounts on services from Benjamin Franklin Plumbing, Mister Sparky, and One Hour Heating & Air Conditioning.
Company
Service Minds
Service Minds is a provider of electrical, plumbing and HVAC services.
Founded in 2007
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-05-31Acquired
Leadership Team
Bryan Meany, MBA, CPA
CFO
David Cox
Partner / Member of the Board of Directors
Company data provided by crunchbase