Scalence L.L.C. · 1 day ago
Network/Operations - Help Desk Support - Sr Help Desk Support - Sr
Plano, TX
Full-time
Onsite
Senior Level
$20/hr - $23/hrScalence L.L.C. is a company focused on change management and operational support, and they are seeking a Senior Help Desk Support professional. The role involves administrative and operational process work, supporting platform and engineering teams, and coordinating issue resolution across the enterprise.
Information Technology & Services
Responsibilities
Sending communications across the enterprise
Supporting platform and engineering teams during releases
Coordinating issue resolution when there are impacts
Qualification
Required
Strong technical support background
Understanding of processes
Experience using Google Sheets, ServiceNow, and basic SQL for filtering, reporting, and enterprise-level change management
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase