Midwestern Insurance Alliance ยท 1 day ago
Customer Service Specialist - REMOTE POSITION
United States
Full-time
Remote
New Grad, Entry Level
$21.63/hr - $25/hrMidwestern Insurance Alliance is a company that underwrites and administers vehicle service contracts. They are seeking a full-time Customer Service Specialist to provide support to customers, including contract holders and dealership personnel, by responding to inquiries and assisting with contract management.
BankingFinanceInsurance
Responsibilities
Respond to email, phone and fax requests for assistance from contract holders, including contract transfers and cancellations
Promptly research and respond to customers' requests for assistance that cannot be resolved during the initial contact
Credential and setup new dealers in F&I system, setup dealer portal, create accounting profile, and related tasks
Qualification
Required
Attention to detail
Excited to learn new skills and be a team player
Excellent written and verbal communication skills
Organizational and analytical skills
Solid understanding of Microsoft Office Suite
Ability to work efficiently with minimal supervision
Flexibility to occasionally attend business related meetings and other events outside of normal business hours
Preferred
Motorcycle dealership experience
High School diploma or higher
Prior customer service experience
Bilingual English or Spanish
Benefits
Bonus plan
Medical, dental and vision insurance with no waiting period
Paid time-off in year of hire
401(k) with employer match
Company
Midwestern Insurance Alliance
Midwestern Insurance Alliance is an insurance company that provides personal, commercial and life insurance solutions.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2012-03-27Acquired
Leadership Team
Jennifer Mazzio, EMBA, AIAF, ARe
Chief Financial Officer (K2 Insurance Services partners)
Company data provided by crunchbase