Information Technology Support Specialist jobs in United States
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Arnold & Smith Law, PLLC ยท 1 day ago

Information Technology Support Specialist

positionOklahoma City, OK
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $22/hr

Arnold & Smith Law, PLLC is seeking an Information Technology Support Specialist to ensure that employees can effectively use software and hardware for their daily tasks. The role involves resolving IT support requests, diagnosing computer system issues, and implementing security measures.

Law Practice
Hiring Manager
Bitsy B
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Responsibilities

Resolving IT support requests from employees
Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Generating sign ins for new hires during the onboarding process
Installing new software and hardware drivers and updating existing ones as needed
Updating employees on the status of their service requests
Logging all service requests and updating tickets as needed
Review diagnostics and assess the functionality and efficiency of systems
Implement security measures
Monitor security certificates and company compliance of requirements
Anticipate and report the cost of replacing or updating computer items

Qualification

IT supportHardware installationSoftware installationData analysisCustomer serviceProblem solvingCommunication skills

Required

Resolving IT support requests from employees
Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Generating sign ins for new hires during the onboarding process
Installing new software and hardware drivers and updating existing ones as needed
Updating employees on the status of their service requests
Logging all service requests and updating tickets as needed
Review diagnostics and assess the functionality and efficiency of systems
Implement security measures
Monitor security certificates and company compliance of requirements
Anticipate and report the cost of replacing or updating computer items

Company

Arnold & Smith Law, PLLC

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Founded by managing partners Todd W. Arnold and Dennis J.
dateFounded in 2017
location
Oklahoma City, Oklahoma, US
people-size201-500 employees
web-link
http://www.arnoldsmithlawfirm.com

Funding

Current Stage
Growth Stage

Leadership Team

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Colin Green
Chief Operating Officer
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Dennis Smith
Partner, Founding Member
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Company data provided by crunchbase