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Corebridge Financial · 1 day ago

Executive Support – Senior Technician – Houston, TX

Houston, TX

Full-time

Hybrid

Senior Level

5+ years exp

Corebridge Financial is committed to empowering development teams by fostering top-notch developer experience. The Executive Support – Senior Technician will provide holistic white-glove IT support to executives, board members, and senior leadership, ensuring seamless operation of meetings and events while managing executive hardware lifecycle.

Financial ServicesInsuranceLife Insurance

H1B Sponsor Likely

Responsibilities

Deliver VIP/white-glove IT support to executives, board members, senior leadership and investments across devices, applications, and collaboration platforms

Provide hands-on support for laptops, tablets, smartphones, video conferencing systems, and other executive technologies

Ensure seamless operation of meetings, events, and presentations including remote and hybrid setups

Manage executive hardware lifecycle including procurement, setup, imaging, deployment, and upgrades

Act as a trusted technology advisor, anticipating and addressing executive needs proactively

Collaborate with infrastructure, networking, and security teams to ensure secure, reliable IT experiences

Monitor and resolve escalations quickly, minimizing downtime and impact in executive productivity

Train executives and executive assistants on new technologies and digital workplace tools

Participate in on-call rotations and provide occasional off-hours or travel support as needed

Take an advocate role for executive users, help to run/lead business cases and projects that pertain to our executive population

Participate and lead meetings with L2 and engineering teams on behalf of your executive and executive assistants

Qualification

WindowsMacOSMicrosoft 365Video conferencing systemsIT support experienceCustomer service skillsProblem-solving skillsOrganizational skills

Required

Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)

5+ years of experience in IT support with at least 2 years supporting C-Suite or senior executive, preferably in financial services

Expert Knowledge of Windows and macOS Environments

Strong background with Microsoft 365, Teams, Outlook, OneDrive, SharePoint, and mobile device management (MDM)

Familiarity with enterprise networking, VPNs, and security tools

Experience with video conferencing systems (Teams Rooms (windows/android) Webex, Poly/HP, Crestron, Logitech, etc)

Exceptional communication, discretion, and customer service skills

Ability to handle high-pressure situations with calm and professionalism

Strong problem-solving and troubleshooting capabilities

Highly organized, detail-oriented, and proactive

Flexibility to support executives outside of normal business hours or during travel

A ground up understanding of enterprise technology on a large scale

Willingness to travel for your assigned senior executive (house calls, off-sites)

Professional appearance. This role is very visible

Preferred

Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus

Benefits

Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.

Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.

Employee Assistance Program: Confidential counseling services and resources are available to all employees.

Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.

Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.

Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Company

Corebridge Financial

Corebridge Financial is a providers of retirement solutions and insurance products. It is a sub-organization of AIG.

Founded in 1957

Houston, Texas, USA

5001-10000 employees

https://www.corebridgefinancial.com

H1B Sponsorship

Corebridge Financial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)