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Driftwood Hospitality Management · 2 days ago

Human Resources Manager

Pittsburgh, PA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Driftwood Hospitality Management is a company known for its integrated approach to hospitality services. They are seeking a Human Resources Manager to oversee day-to-day HR operations, including payroll administration, recruitment, and employee relations, while ensuring compliance with labor laws and hotel policies.

HospitalityHotelProperty Management

Responsibilities

Responsible for the completion of payroll processing, bi-weekly, ensuring all hotel associates, supervisors, and managers complete payroll weekly

Reasonable for all related payroll processes. This includes training and day to day operations

Responsible for administration of all aspects of the department under the general managers direction

Responsible for all departments uniforms. Inventory , Issue , and return according to driftwood procedures

Maintain personnel files, records and other documentation per pre-set guidelines

Process monthly reports for status change, re-classification, reviews and reports as needed for the department and/or General Manager

Assist with training and team member development to include Orientation and all other Marriott and Driftwood required training as needed

Promote, administer and maintain reports of eligibility for employee benefit and insurance options

Assist with recruitment to include; posting open positions, screening and interviewing and refer applicants to managers based on qualifications required of the open position

Following the three panel interview processing

Assist with recruitment, staffing and tracking of applicant interview progression

Assist in coordination pre-employment processes

Maintain employee files and filing system

Assist with employee relations and responding to inquiries from employees regarding human resource and payroll transactions

Knowledge of departmental personnel policies, procedures and practices

Assist with the day to day efficient operation of the HR office

Assist with the implementation of services, policies, and programs

Manage confidential matters and protect crucial information regarding team members, guests and company by adhering to security procedures

Assist with the development of an employee-oriented culture that emphasizes quality, continuous improvement and exceptional customer service

Utilize Outlook to calendar critical due dates for projects, daily activities, etc to include; rallies, job fairs, training, new hire orientations, applicant flow pre-employment status, manager requests, etc

Maintain a positive image on behalf of the hotel while at work and in the Community

Follow all Marriott and Driftwood policies and procedures

Promote teamwork and remain flexible in your work environment. Assist Team Members whenever necessary

Maintains departmental orientation and training certification programs for employees to receive the appropriate new hire training to successfully perform their job

Uses all available on the job training tools for employees; manages training initiatives and conducts training when appropriate

Ensures hotel’s policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Employee Handbook

Monitor the employee performance appraisal programs to ensure reviews are timely. Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable

Actively solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns. Ensures employees are treated fairly and equitably. Constantly strives to improve employee retention. Brings issues to the attention of General Manager as necessary

Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going employee recognition program

Monitor safety programs and Worker’s Compensation Benefits

Maintain all hotel personnel records and Human Resources files ensuring confidentiality where necessary

Ensures the prompt and proper submission of all corporate, divisional and governmental reports as required

Compose, type and distribute general Human Resources correspondence, such as those announcing policy revisions

Answer telephone inquiries

Other duties and responsibilities as assigned by the AHRD

Maintaining employee bulletin boards

Follow all union requirements as put forth in the Labor agreement

Qualification

Paycom payroll experienceHuman Resources experienceUnion complianceHotel experienceLeadership skillsEffective communicationConflict resolutionOrganizational skills

Required

Use of Paycom of similar payroll system strongly preferred

Working with union employees a plus

2+ Years of Human Resources Experience

Hotel experience preferred

Ability to deal effectively with all applicants and associates with tact and diplomacy, to diffuse anger and collect accurate information and resolve conflicts

Thorough knowledge of Human Resources practices and procedures as well as working knowledge of Federal, State and Local laws and regulations pertaining to Human Resources matters

Leadership skills to motivate and develop staff and to ensure accomplishment of goals

Able to set priorities, plan, organize and delegate

Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system

Ability to work effectively under time constraints and deadlines

Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc

Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift

Occasional twisting, bending, stooping, reaching, standing, walking

Frequent talking, hearing, seeing and smiling