Worldwide Flight Services (WFS) · 1 day ago
Information Technology Implementation Analyst
United States
Full-time
Onsite
Senior Level
$76K/yr - $92K/yr
5+ years expWorldwide Flight Services (WFS) is a leader in the aviation services industry, focusing on the timely delivery of cargo and passenger services. The Information Technology Implementation Analyst will drive application and business process transformation, providing solutions and supporting project management to enhance operational efficiency.
Air Transportation
Hiring Manager
Ryan H.
Responsibilities
Collaborates with the Product and Application Team to define requirements, evaluate potential solutions and define future state business processes
Create analysis artifacts and deliverables such as business requirements, user stories, functional requirements, and business rules
Learn the Product and Application systems to make recommendations and support software enhancements
Gather and analyze information, formulate and test hypotheses, and communicate recommendations
Ensure new ideas and change requests represent what the user community requires to work more efficiently and is aligned with the business goals
Ensures products and applications are seamlessly integrated with the organization’s software application suite
Supports Project Managers with managing project scope, change control, key value drivers, and critical outcomes for assigned IT projects
Communicate effectively with stakeholders throughout a project lifecycle
Represent Product and Application Team and company when communicating to vendors and software implementors
Identifies project risks and supports mitigation plans
Develops training materials for end users and facilitates applicable training on new applications
Builds a strong network and collaborates across the organization
Develops and maintains current knowledge of all product business area
Support creating and executing test cases
Qualification
Required
High School diploma or equivalent certification required, College degree a plus
Minimum 5 years' experience as an IT business analyst or similar role
Minimum 2-5 years' application implementation experience
Advanced proficiency with all MS Office applications
Significant knowledge and experience with HR processes and workflows
Strong and effective analytical and problem-solving skills
Preferred
3 years' experience in aviation or ground handling
Demonstrated experience working with agile principals, driving decision making and aligning the team on objectives
Excellent interpersonal and communication (verbal and written) skills
Ability to influence customer's expectations and develop win-win outcomes
Application Administration i.e., audit and compliance controls experience
Experience with SDLC methodology and promotion to production experience
Experience with Products and Application developments
Benefits
Access your pay when you need it through DailyPay app!
On the spot awards offered through the Awardco Platform including gift cards and more!
Multiple options for both full and part-time employees!
Travel Discounts, Pet insurance, Discount Shopping & More!
Wellness Programs offered to all employees!
401k program offered with company match!
Opportunity for Internal Mobility and transfers available!
Company
Worldwide Flight Services (WFS)
Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner.
10001+ employees
H1B Sponsorship
Worldwide Flight Services (WFS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2022-09-28Acquired
Leadership Team
Barry D. Nassberg
Senior Advisor
Recent News
Straits Times
2025-10-30
Company data provided by crunchbase