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Pursuit · 1 day ago

Head of Programs

Long Island City

Full-time

Hybrid

Director/Executive

$140K/yr - $160K/yr

10+ years exp

Pursuit is a social impact organization focused on economic mobility in the age of AI. The Head of Programs will lead the AI-Native training program, overseeing delivery, performance, and continuous improvement while managing a five-person team to prepare underserved adults for meaningful work in an AI-shaped economy.

Computer Software

H1B Sponsor Likely

Responsibilities

Own and ensure Builder job readiness in an AI-shaped economy, including how readiness is measured and how the Fellowship supports Builders to successfully enter and succeed in high-quality, well-paid roles

Lead the delivery and performance of the program, owning performance against KPIs such as attendance, task completion, and learner work quality, and using insights to continuously improve program design

Manage and develop a five-person team across facilitation, operations, and community engagement, setting a high bar for performance, accountability, and culture

Ensure program excellence in delivery and operations by building strong systems, processes, and tools, and fostering a data-driven culture across the program team

Oversee the Builder experience and program culture, ensuring alignment with Pursuit values and delivering an industry-informed, high-bar learning environment

Track and forecast Builder progress and completion, using those insights to surface risks to executive team, inform decisions, and keep the program on track against targets

Provide structured product feedback to Pursuit’s AI-powered learning product, representing program and Builder needs to improve the experience and effectiveness for both learners and staff

Oversee structured industry engagement, ensuring leaders from industry are integrated into the program with clear purpose, guidance, and operational consistency

Establish the operating foundations needed to scale programs reliably over time, balancing consistency with continuous improvement

Represent the program internally and externally, serving as the face of the Fellowship at milestone moments (e.g., Hackathons, Demo Day) and with hiring partners, funders, and community organizations

Qualification

Operational excellenceData-driven decision makingTeam managementKPI definitionAI understandingMission-drivenProblem-solvingCritical thinking development

Required

10+ years of overall professional experience in fast-paced, outcomes-driven environments, with at least 3 years managing teams of 5+ people

Demonstrated experience leading teams toward operational excellence, including the ability to define clear KPIs, build systems and processes, and use data to manage toward targets

Experience using data and creating excel models to forecast against goals, track progress and inform continuous improvement

Experience evaluating product or work quality against a high bar, providing direct, constructive feedback while maintaining high expectations for quality and outcomes

Proven problem-solver with a scrappy, hands-on mindset, comfortable operating in dynamic environments and adapting to evolving program needs

Experience supporting the development of critical thinking and professional skills in applied or real-world contexts

AI-Curious, you understand the impact of AI on the workforce and are excited about its potential for economic mobility, and have experimented with AI tools or simple projects beyond GPTs

Mission-Driven, you care deeply about equity, tech access, and expanding opportunity for underrepresented communities

Benefits

Competitive compensation in base, plus bonus and a full benefits package

401k Match

Unlimited PTO and an all-Pursuit summer break the last week of August and a week-long holiday the last week of December

Monday and Friday work from anywhere policy

Catered lunches once a week and delicious snacks

Dedicated time to build in AI and hone your AI skills

Company

Pursuit

Pursuit (formerly known as C4Q) is a social impact organization that creates transformation where it’s needed most.

Founded in 2013

Long Island City, New York (NY), US

11-50 employees

http://www.pursuit.org

H1B Sponsorship

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2022 (1)