Related Management Company · 1 day ago
Condominium Administrative Assistant - Luxury Residential
New York, NY
Full-time
Onsite
Entry, Mid Level
$60K/yr - $70K/yrRelated Management Company is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. They are seeking an Administrative Assistant to support the General Manager by managing office administration, resident relations, and accounts receivable and payable activities.
Real Estate
Responsibilities
Maintain regular office hours as directed by the General Manager
Keep accurate and current tenant data, including updating the tenant roster as per regional procedures and ensuring the front desk has the latest copy
Organize and maintain efficient filing systems for all site administration, such as owner files, vendor files, inventory, operational procedures, work orders, and accounts receivable, in collaboration with the Resident and General Manager
Prepare and process various communications, including memos, letters, and insurance incident reports
Foster strong working relationships with the building the Resident Manager and building staff
Prepare incident reports, create and distribute violation letters, and conduct follow-up on occupancy changes or unauthorized pets, following RMC and regional procedures
Ensure timely execution of all required registrations and certifications for the site
Monitor and address unauthorized pet issues and violations
Answer phone calls, manage office organization, and order supplies
Assist with special projects as assigned, including preparing lease renewal paperwork and managing rentals and paperwork for rentable spaces
Serve as a liaison between residents / owners and building management and the Board of Managers to maintain a positive relationship
Handle resident / owner complaints promptly, diplomatically, and professionally, ensuring swift follow-up on all issues
Review work-order records and coordinate with the Resident Manager on work-order status to address tenant inquiries
Communicate extermination schedules and other maintenance services to tenants
Manage owner resale, refinancing, and alteration requests in accordance with Board requirements, including coordinating with the Board-appointed Engineer and tracking compliance with alteration agreements
Collect cash receipts (check/money orders for condo owners; MasterCard accepted for rental residents) and maintain up-to-date records on Yardi/RealPage
Process regular and timely deposits
Ensure accurate tenant billing through proper processing of charges in the Yardi/RealPage system, making necessary adjustments as per RMC procedures
Review and verify accuracy for all accounts receivable reports, including Delinquency, Rent Roll, and GPR reports
Create monthly open items reports in line with regional procedures
Assist with legal cases and court appearances as needed, coordinating with the General Manager and Regional Manager
Develop and maintain positive vendor relationships in collaboration with the Resident Manager and General Manager
Process vendor invoices promptly following RMC procedures, including managing petty cash and postage
Maintain updated vendor files on-site and accurate petty cash records in compliance with operational procedures
Manage the Accounts Payable system by forwarding coded invoices promptly to the Accounts Payable Department
Ensure all expenditures exceeding staff limits are approved by the General Manager before commitment
Qualification
Required
High school diploma or equivalent required; an associate's or bachelor's degree is preferred
Previous experience as an administrative assistant or in a similar role, ideally in property management or real estate
Strong organizational and multitasking abilities
Proficiency in office administration and management, including maintaining files, managing office supplies, and coordinating special projects
Experience with accounts receivable and payable processes, including billing, rent collection, and vendor management
Familiarity with property management software (e.g., Yardi, BILT, Rent Café, Ariba) for data entry, billing, and maintaining tenant records
Excellent communication and interpersonal skills to handle owner relations and work collaboratively with the General Manager and Resident Manager
Ability to handle sensitive information with discretion and maintain confidentiality
Strong problem-solving skills and attention to detail, especially in managing tenant inquiries, work orders, and legal documentation
Preferred
An associate's or bachelor's degree is preferred
Benefits
Lots of paid time off (19+ days!) – we value your life outside of work.
Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
Mental health resources, such as counseling, are available to our team members.
Fertility benefits – such as surrogacy, adoption assistance and more!
Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!
Company
Related Management Company
Related Management Company (RMC) is A subsidiary of Related Companies, a leading owner and operator of real estate, managing a $60+ billion portfolio of premier residential and commercial properties across the U.S.
Founded in 1972
1001-5000 employees
H1B Sponsorship
Related Management Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase