Odevo ยท 6 days ago
IT Asset & Procurement Administrator
Miami, FL
Full-time
Hybrid
Mid Level
3+ years expOdevo is on a mission to transform the residential property management industry through digital innovation. The IT Asset & Procurement Administrator will coordinate and manage IT hardware, software, and licenses while providing technical support to ensure effective end-user assistance.
Real Estate
Responsibilities
Coordinate the purchase, tracking, deployment, and recovery of IT hardware, software, and licenses in alignment with Odevo standards
Maintain accurate inventory records for laptops, mobile devices, peripherals, and other IT assets across multiple US-based companies
Update asset management and ticketing systems to reflect assignments, returns, replacements, and lifecycle status
Liaise with approved vendors to request quotes, place orders, track deliveries, and manage returns or RMAs
Support software license renewals, seat allocation, and compliance tracking in partnership with IT and Finance teams
Maintain procurement documentation, including purchase orders, invoices, contracts, and renewal records
Assist with procurement-related audits, reporting, and cost tracking
Identify opportunities to improve asset lifecycle processes, inventory accuracy, and procurement efficiency
Provide first level technical support to Odevo US end-users via the Service Desk, ensuring timely and professional resolution of incidents and service requests
Support onboarding and offboarding activities, including device provisioning, access setup, and equipment recovery
Troubleshoot issues related to end-user hardware, operating systems, productivity tools, and SaaS applications
Document resolutions, procedures, and knowledge articles to support consistent service delivery
Escalate complex technical issues to appropriate IT subject matter experts while maintaining ownership and communication
Support Service Desk coverage during peak times, absences, or high-volume periods
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
3-5 years of experience in an IT Service Desk, IT Operations, or technical support role, with prior experience coordinating IT hardware and/or software procurement for internal teams
Proficiency in Microsoft 365, Active Directory, Azure, and Microsoft Intune
Familiarity with IT asset management concepts, including inventory tracking, lifecycle management, and license compliance
Proficiency in using Service Desk ticketing software and tools
Able to communicate fluently in English, both written and verbal
Understanding of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) principles
Strong technical and troubleshooting skills specific to IT hardware, software, and cloud platforms
Awareness of the importance of Security and GDPR requirements
Organizationally savvy, with the ability to engage at all levels of an organisation
Ability to articulate new ideas and concepts to technical and nontechnical audiences
Excellent presentation, communication and interpersonal skills
Ability to communicate complex problems in a non-technical and simplified manner
Attention to detail and excellent analytic skills
Well organized and able to work on own initiative
Flexibility to travel within the US
Trusted and respected as a team member with strong collaboration and active listening skills
Displays intellectual curiosity and integrity
Motivated and driven by achieving long-term business outcomes
Ability to work effectively in a team environment and cross-functional teams
Preferred
CompTIA A+, Network+, Security+, ITIL v4, CITAM, CAMP, CSAM, CHAMP, or related technical certifications preferred
Company
Odevo
Odevo is a real estate based property management and residential services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CVC Capital Partners
2024-08-28Private Equity
Recent News
2025-12-15
Company data provided by crunchbase