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NEOGOV · 1 day ago

Home Improvement Intake Specialist (Community Development Specialist)

MO 63074, MO

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $56K/yr

NEOGOV is part of the St. Louis County Government, which is looking for a Home Improvement Intake Specialist. This role involves serving as the primary contact for program applicants, ensuring their eligibility for grant programs, and providing support throughout the application process.

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Responsibilities

Serve as the primary point of contact for program applicants, providing information, answering questions, and guiding them through the application process

Collect, review, and verify applicant documentation to determine eligibility for grant programs in accordance with HUD guidelines

Conduct detailed income verification for entire households, ensuring compliance with mandated requirements

Perform investigative tasks such as household composition verification, deed and title searches, and other documentation checks

Communicate effectively and patiently with applicants, including elderly or disabled individuals, offering support and assistance throughout the process

Maintain accurate records and ensure all documentation is complete and compliant with program standards

Collaborate with internal teams to resolve discrepancies and finalize applicant eligibility

Utilize basic accounting skills and familiarity with income verification to support accurate determinations