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Ascend Learning · 1 day ago

Associate Account Manager

Burlington, MA

Full-time

Hybrid

Entry Level

1+ years exp

Ascend Learning is a leading healthcare and learning technology company dedicated to creating impactful solutions for students, educators, and employers. The Associate Account Manager will support major account management, identify upsell opportunities, and conduct customer insight analysis while providing sales support across various territories within the Northeast region.

EducationSoftware

Responsibilities

Aid Account Managers in identifying new business and upselling opportunities, address client challenges with ATI solutions

Support Solutions Executives in outreach efforts to boost ATI awareness and generate leads, support account growth strategies through territory management, pipeline development, and cross-selling referrals

Support Account Managers (AM) with pulling data to assist with business reviews

Conduct live sales demos of ATI products and bundles

Provide backup support for district vacancies to foster new prospects and manage accounts

Collaborate with internal teams to strengthen go-to-market strategies, address client requirements, and provide outstanding client support

Support account growth strategies, including territory management, pipeline opportunities, and deliver exceptional service

Maintain CRM records, tracking prospect headcounts and category suitability, generating precise sales forecasts, and overseeing lead quality

Ensure accurate capture of win/loss data for opportunities and client retention

Qualification

Sales account managementData analysisProficient in WordExcelPowerPointPresentation skillsCommunication skillsBusiness acumenProfessional presenceAnalytical abilities